Patient Flow ManagerinCambridgeinCambridgePUBLISHED TUE 12 NOV 2024

An exciting opportunity has arisen to support patient flow within Children's Services & Maternity through the seven day week.

We are seeking to appoint an enthusiastic, dynamic and well-organised Patient Flow Manager to support within this fast-paced environment.

The post holder will be dedicated to delivering a high standard of care, able to demonstrate excellent interpersonal and communication skills, and willing to develop their skills and knowledge. They will also be able to co-ordinate and collate real time information on current and predicted bed availability, and facilitate the effective use of acute Paediatric hospital and hostel wide bed capacity. The post holder will work independently, using their own initiative and judgment. The successful candidate will have sound and effective decision-making skills and the ability to work as part of a team.

This role is central to the flow of patients within the Division and meeting the national waiting times for the emergency department and elective patients.

Working hours are 07:30 - 20:30 Monday to Friday and 08:00 - 18:00 Saturday to Sunday on a shift rotation system to ensure adequate bed management cover for the department. The successful candidate will need to have the ability to work flexibly to cover the department.

1. To effectively co-ordinate elective and emergency admissions to Children's wards.

2. Maintain an up-to-date record of unit bed state and report regularly to Operations centre.

3. To liaise regularly with medical, administrative and managerial staff ensuring the systematic booking of elective patients into ward diaries taking into account patient priority.

4. To liaise regularly throughout the day with all children's areas, ED/F3 to ensure appropriate and timely allocation of vacant beds.

5. To work closely with medical teams to expedite discharges.

6. To effectively manage the on-site patient hostel accommodation, liaising with Sanctuary Housing, consultant teams/secretaries, wards and patients.

7. Arrange cover with neighbouring hospitals during bed shortages, disseminating this information to relevant members of staff throughout the Trust.

8. Deliver a high standard of service ensuring that all members of the Public, GP's and other hospital departments are communicated with in a helpful and courteous manner.

9. Be responsible for checking the ward diaries every day for cancellations, liaising with the Waiting List office/Secretaries to ensure this information is available.

About us

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:- applied for a Graduate visa- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment- or the Trust has agreed that they will Sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employment

This vacancy will close at midnight on 21st November 2024

Interview date TBC

Benefits to you

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.