Clinical Administrator RHCH Emergency DepartmentinWinchesterinWinchesterPUBLISHED WED 13 NOV 2024
Candidates should be prepared to work in a fast-paced and challenging environment, managing difficult situations and potential face-to-face aggression. Strong communication skills are essential for liaising with various internal and external agencies such as Mental Health teams and Ambulance Services. The department operates 24/7, and the role requires adaptability to a dynamic work setting. Flexible working arrangements will be considered.
21 hours per week available
07:15-13:15 (4 on 4 off)
The department is open 24 hours a day, 365 days per year. In accordance with DOH guidelines, all patients attending the department should be seen, treated and discharged or admitted within 4 hours of arrival.
The emergency department is an extremely busy department. All staff working in this area will be exposed to blood and other bodily fluids. All staff will be frequently exposed to a highly challenging environment and will be expected to manage difficult situations and support each other, although reporting and support mechanisms are in place. Staff must be aware that they will be exposed to face-to-face aggression. Please refer to the job description for a full job summary.
You will be responsible for greeting all patients that attend the Emergency Department ensuring they are registered in a prompt and professional manner. You will provide administrative support to the nursing and clinical staff on duty, ensuring that clinical coding is correct, booking time critical ambulances, photocopying and scanning all attendance information and will portray a professional image at all times.
These positions work on a continuous rota of 4 shifts on, 4 shifts off, 365 days a year including weekends and bank holidays.
The vacant shift:
(24 hours over an 8 day shift period which equates to 21 hours per week)
What we look for:
- The ability to work in a busy, challenging department managing difficult situations as they arise.
- Flexibility to adapt to an ever changing work environment.
- Excellent communication skills to liaise with a number of internal and external agencies, such as Mental Health teams, Police, Ambulance Services, Social Services etc.
About us
Happy to Talk Flexible Working - all requests for flexible and part time working will be considered.
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.
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