Medical Secretary - Birchington Medical Centre in Birchington inBirchington PUBLISHED TUE 18 FEB 2025 Jump to job information section

£12.34 to £12.65 an hour PERMANENT

Invicta Health CIC rrHinbK1

Job description

Invicta Health has an exciting opportunity for a Medical Secretary to join the team on a full time / part time basis.

We reserve the right to close this vacancy early if we receive sufficient applications for the role.

As a Medical Secretary, you will provide an important role in supporting the practice team with the day to day running of the practice by undertaking a variety of administrative and secretarial services for the Practice Manager, GPs and Healthcare Professionals.

About us
Appointments and Referrals
Use the E-referral system (ERS) to action, monitor and track appointments, bookings, and admissions of patients to hospital and send out relevant documentation to the patient.
Work to successfully action ERS tasks relating to any changes made to referrals and effectively manage rejected referrals.
Generate, log, track and chase fast track referrals including Cancer referrals.
Support the practice with patients clinical queries relating to referrals where appropriate.
Monitor DOCMAN workflow and complete all secretarial tasks that originate from DOCMAN and EMIS.
Data Handling
To action all subject access requests (SAR) and third-party access requests (TPSAR) on the IGPR system in a timely manner.
Processing and handling of Death Certificates and Cremation Forms. Liaising with coroners, medical examiners and GPs to ensure timely issue and preparing invoices for the appropriate fee where required.
To establish and maintain filing and administrative systems so that written, or computer information is easily accessible and secure.
To retrieve medical records and assist in the completion of medical/insurance records.
Source and chase patient blood results from third party practices and code them on the patients medical file where appropriate.
Obtain and file patient records and correspondence in patient medical records where required.
Communication
To receive incoming and initiate outgoing telephone calls to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
Monitor the Medical Secretary email account and action any requests and raising any urgent enquiries to your line manager where relevant.
Miscellaneous
Assist the practice manager with all clerical and administrative duties.
Support GP/Nurses with administration tasks when requested for example, Dictation and the sending of XRAY, MRI, CT scan and Ultrasound requests.
Attend clinical and management meetings and take minutes when requested.
Cover the work of other colleagues within the Clinical Administration team when requested.
General Duties
To work collaboratively and professionally with colleagues across Invicta Health, building and maintaining relationships.
To contribute to the development of services, including processes, templates and principles.
To treat all members of the public with respect and not to discriminate on the grounds of age, disability, gender reassignment, race, religion or belief, gender, sexual orientation, marriage or civil partnership, or pregnancy and maternity or any other issue.
To ensure that Health and Safety guidelines are observed at all times and alert management to any concerns raised by staff or members of the public.
To be aware of guidelines relating to the safeguarding of children and vulnerable adults.
To ensure that strict confidentiality is observed at all times, especially when dealing with personal information.
To take part in any statutory and mandatory training or other training and development programmes as requested.
Any other reasonable duties as directed by your line manager.
Due to the changing nature of Invicta Health, job descriptions will evolve and are therefore subject to periodic review.
Full terms and conditions of employment will be issued if an offer of employment is made.

Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.

Requirements

See the job description for full role requirements.

Benefits

Benefits are provided by the employer and will be confirmed during your application.

Is it a match?

A quick tap lets us tune future job matches for you

Location

Salary & benefits

Role duties

Working pattern

More information related to this job opportunity, from jobsincare:

Useful skills for a Medical Secretary - Birchington Medical Centre: Click to view

To work as a Medical Secretary in the UK, you should possess a combination of technical, administrative, and interpersonal skills. Here are the key skills and qualifications that are often required:

Essential Skills:

1. Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and keep track of appointments, medical records, and correspondence.

2. Communication Skills: Strong written and verbal communication skills to interact with healthcare professionals, patients, and other stakeholders.

3. Computer Literacy: Proficiency in using Microsoft Office (Word, Excel, Outlook) and medical software (like NHS systems, EMIS, or SystmOne).

4. Typing Skills: Fast and accurate typing skills are essential for transcription and data entry.

5. Attention to Detail: Accuracy is critical when handling patient records, medical documents, and databases.

6. Confidentiality Awareness: Understanding of patient confidentiality and data protection laws (e.g., GDPR) to ensure sensitive information is handled appropriately.

7. Knowledge of Medical Terminology: Familiarity with medical terminology, procedures, and anatomy to understand documents and communicate effectively in a healthcare environment.

8. Customer Service Skills: Ability to assist patients and address their inquiries empathetically and professionally.

9. Teamwork: Ability to work within a multidisciplinary team and collaborate with healthcare professionals.

10. Problem-Solving Skills: Capacity to handle issues that may arise and find solutions quickly.

Qualifications:

- Education: A minimum of GCSEs in English and Maths is usually required. A qualification in business administration or medical administration can be advantageous.

- Experience: Previous experience in an administrative role, especially in a healthcare setting, is beneficial but not always essential.

- Professional Development: Consider obtaining certifications related to medical administration or secretarial work to enhance your qualifications.

Additional Skills:

- Time Management: Ability to manage time effectively and meet deadlines.

- Adaptability: Flexibility to handle changing workloads and environments in a busy medical practice.

- Knowledge of NHS Protocols: Understanding of NHS procedures, policies, and regulations can be helpful.

Conclusion

inBirchington

51.3761821 1.2976473 Birchington, Kent

in Birchington click to show distance

Locations are approximate.

This image is not representative. Learn more