NVQ Admin Assistant inPlymouth inPlymouth PUBLISHED
THU 31 OCT 2024
Candidates should exhibit enthusiasm, self-motivation, strong interpersonal skills, and a flexible approach to tasks. Attention to detail and effective IT skills are also crucial. Preference will be given to current internal staff and those categorized as 'Priority' and 'At Risk', with relevant recent experience. The role involves ensuring smooth operations within the reception area, assisting with appointment management, and facilitating communication between patients, healthcare providers, and departments.
An exciting opportunity has arisen to join the REI Team at Plymouth Hospitals NHS Trust for an NVQ fixed term placement. Thesuccessful candidate will be based at REI 3 Alpha Way. The post is 37.5 hours a week working Monday to Friday.
We are looking for a full-time NVQ Apprentice to join our busy REI Team providing administrative support to the REIAdministration Team. This role will provide a unique opportunity to gain varied administration experience in a demanding yet stimulating andrewarding environment.
The successful candidate will be enthusiastic, self-motivated, reliable, well organised, take pride and ownership in your contribution, haveexcellent attention to detail.
The ideal candidate must have a flexible 'can do' attitude and the ability to use own initiative with excellent communication/interpersonal and ITskills.
***Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who areable to display recent relevant experience as dictated by the Person Specification.***
To provide clerical and administrative support within the Royal Eye Infirmary.
The postholder will:
Be part of a professional team working within the REI reception. The key responsibility of this role is to provide a reliable and efficient administrative and clerical support function within the department.
About us
- To receive and welcome patients and relatives to the department and direct to appropriate waiting area.
- To assist the reception team by adding waiting lists, collating notes, processing outcomes, prepping case notes.
- Photocopying and Filling
- To ensure the In Touch system is kept up to date.
- To deal with telephone and verbal enquiries from patients, relatives, consultants, other departments and GP practices in a courteous manner, seeking advice when required.
- To develop knowledge and understanding of the APNs (Administrative Procedure Notes) regarding the preparation and management of patient casenotes.
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