Practice Manager inLeeds inLeeds PUBLISHED MON 21 OCT 2024

Depending on experience PERMANENT GOOD SALARY

Ireland Wood & Horsforth Medical Practice rXIp0jDH

Ireland Wood & Horsforth Medical Practice is looking for an experienced and proactive Practice Manager to oversee the operational and organisational leadership of two busy surgeries. The successful candidate will work closely with the HR/Operations Manager and Finance Manager to ensure high-quality patient care in a collaborative environment. Responsibilities include developing and implementing the practice's operational strategy, managing finances (including preparing annual accounts and controlling cash flow), and ensuring compliance with Care Quality Commission standards. The role also involves handling complaints and significant event reporting, with a strong emphasis on achieving key targets and fostering a safe and efficient work environment.

Candidates will be required to present their approach for the first three months in the role and how they would prepare for a CQC inspection during the interview process, scheduled for November 20th/21st, 2024. Informal visits to the practice are encouraged to get a better understanding of the environment and expectations.

We are seeking an experienced and proactive Practice Manager to lead our team, closely supported by our HR/Operations Manager and Finance Manager. We provide a collaborative and innovative working environment, committed to providing high-quality patient care.

At interview, the candidates will be expected to deliver a short presentation on the following subjects:

How would you approach your first three months at the Practice?
How would you prepare for a CQC inspection?

Informal visits to the Practice are welcomed.

Interviews will be held on 20th/21st November 2024.

The successful candidate will be responsible for organisational and operational leadership and delivering key targets across the full rnage of clinical and administrative areas. The post will involve reviewing, developing and implementing the overall operational business strategy as agreed with the Partners to ensure the practice meets its agreed aims and objectives, within a profitable, efficient, effective and safe working environment.

About us
This senior role has responsibility for the overall business management of two busy surgeries. The post holder will have financial responsibility liaising directly with the Partners, supported by the Finance and Accounts Manager. Confidence to prepare annual accounts, control monthly cash flow, and interface at all levels is essential. This will include liaison with external bodies e.g. banking; legal representatives; insurance and the practice landlords. The Practice Manager must ensure compliance with the principals as laid down by the Care and Quality Commission and all other Statutory Bodies. The Practice Manager has responsibility for complaints handling and significant event reporting.

Provide leadership and management skills to enable the practice to meet its agreed aims and objectives within a profitable, efficient, safe and effective working environment.

More information related to this job opportunity, from jobsincare:

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Useful skills for a Practice Manager: Click to view

To work as a Practice Manager in the UK, particularly in healthcare settings such as GP practices or dental practices, you would need a combination of educational qualifications, experience, and a variety of essential skills. Here are the key skills and attributes that are typically required:

1. Leadership and Management Skills

- Ability to lead and motivate a team.

- Experience in managing and developing staff.

- Conflict resolution and negotiation skills.

2. Organisational Skills

- Strong ability to multitask and prioritize effectively.

- Excellent time management to handle various responsibilities.

3. Financial Acumen

- Budget management and financial planning skills.

- Understanding of financial reporting and performance analysis.

- Knowledge of NHS funding and reimbursement processes, if applicable.

4. Communication Skills

- Strong written and verbal communication skills to interact with staff, patients, and external stakeholders.

- Ability to provide clear and effective information to diverse audiences.

5. Knowledge of Healthcare Regulations

- Understanding of relevant legislation and policies in healthcare, including CQC regulations (for England) and data protection laws (GDPR).

- Awareness of best practices in patient care and safety protocols.

6. IT and Administrative Skills

- Proficient in using healthcare management software and general IT applications.

- Ability to manage patient records, appointment systems, and billing processes.

7. Customer Service Skills

- Strong focus on patient satisfaction and experience.

- Ability to handle complaints and resolve issues effectively.

8. Analytical Skills

- Capability to analyze data to inform practice decisions and improvements.

- Skills in performance monitoring and quality assurance.

9. Human Resource Management

- Recruitment, training, and development of personnel.

- Knowledge of employment law and HR practices.

10. Project Management Skills

- Ability to oversee projects, implement changes, and manage progress.

- Skills in strategic planning and operational management.

Educational Background and Experience

- A degree in management, health administration, or a related field is often preferred.

- Relevant experience in healthcare settings (administrative or managerial roles) is highly beneficial.

- Professional development and any relevant certification in practice management can enhance employability.

Continuous Professional Development

- Keeping up with trends and regulations in healthcare management through courses, workshops, and professional associations (e.g., managing change, leadership training).

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