Outpatient SupervisorinTrustwide inTrustwidePUBLISHED MON 9 DEC 2024

Band 3: £24,071 to £25,674 a year pro rata PERMANENT
MULTI-DISCIPLINARYNHS

The Newcastle upon Tyne Hospitals NHS Foundation TrustrSD3tLU9

Opportunity to make a significant impact on patient care by ensuring efficient outpatient services.

Work as part of a dynamic and multi-disciplinary team, fostering collaboration and professional development.

Engage with a diverse range of healthcare professionals and the public, enhancing communication skills.

Flexibility in working arrangements to accommodate personal needs and work-life balance.

Experience in managing a high volume of patient appointments, improving organizational and leadership skills.

Access to various hospitals and outreach areas provides a diverse work experience and understanding of different healthcare settings.

A supportive work environment within a reputable foundation trust committed to high standards of care.

The Newcastle upon Tyne Hospitals NHS Foundation Trust is seeking an Outpatient Supervisor to support the delivery of high-quality administrative services within the outpatient departments. The role requires excellent communication skills and the ability to work collaboratively within a multi-disciplinary team while ensuring the efficient organisation of activities and supervision of staff across various locations, primarily based at the Royal Victoria Infirmary. The Outpatient Department manages over 280,000 patient appointments annually, and the ideal candidate should be flexible, enthusiastic, and capable of thriving in a busy environment.

In addition to overseeing staff deployment and maintaining operational efficiency, the Outpatient Supervisor will play a crucial role in ensuring seamless service delivery across sites that include the Royal Victoria Hospital, Freeman Hospital, and other outreach areas. The Trust promotes flexible working arrangements to accommodate both patient and staff needs, encouraging candidates to discuss potential flexible arrangements during the application process.

Opportunity to make a significant impact on patient care by ensuring efficient outpatient services.

Work as part of a dynamic and multi-disciplinary team, fostering collaboration and professional development.

Engage with a diverse range of healthcare professionals and the public, enhancing communication skills.

Flexibility in working arrangements to accommodate personal needs and work-life balance.

Experience in managing a high volume of patient appointments, improving organizational and leadership skills.

Access to various hospitals and outreach areas provides a diverse work experience and understanding of different healthcare settings.

A supportive work environment within a reputable foundation trust committed to high standards of care.

To join our team, you must be committed to the delivery of a first-class Administrative Service. Having the ability to communicate with members of the public, all staff and health care providers are essential requirements of the role as is working effectively as part of a multi-disciplinary team to ensure that our high standard of Outpatient care is maintained.

The Outpatient Departments are housed within the Royal Victoria Hospital, Freeman Hospital, CAV on Westgate Road and some outreach areas. As part of the role, you may be required, on occasion, visit any of these sites in order to ensure continuation of seamless service delivery, however, your main base will be at the Royal Victoria Infirmary.

Interview Date Tuesday January 2025
37 Hours 30 Minutes/Week
You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.

This post holder is a member of the outpatient team across the Trust.
The Main Outpatient Department deals with over 280,000 patient appointments per year. We are looking for a flexible and enthusiastic candidate who is an excellent team player, well motivated and capable of working in a busy and challenging environment to join our Outpatient Department.
To assist in the organisation of the activity and the deployment and supervision of staff in the numerous outpatient departments, maintaining a level of efficiency to meet the needs of the outpatient service.

About us

To assist in the organisation of the activity, the deployment and supervision of staff in the outpatient departments and Appointment Booking Centre, maintaining a level of efficiency to meet the needs of the outpatient service

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

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