Clerical Officer in Pontefract inPontefract PUBLISHED TUE 11 MAR 2025 Jump to job information section

Band 2 PERMANENT GOOD SALARY

The Mid Yorkshire Teaching NHS Trust rYYv8Rti

Job description

We are looking for a motivated and experienced Clerical Officer who is capable with IT and a strong team player to become part of our Child Health department team at Pontefract and also support the Paediatrics Team at Pinderfields when needed. Strong communication skills, ability to learn quickly and a flexible approach are essential. The position is interesting and varied and involves data collection of children and young people in the Wakefield and surrounding area. Full training will be given on the Child Health computer system, SystmOne, and the ability to input quickly and accurately onto the computer system is essential.

Job overview

The CHIS (Child Health Information Service) department stores health data for all children 0-19 on a specialised database to ensure children and young adults are offered vital immunisations and health screening. This information follows a child wherever they live in the UK so CHIS manages records for children as they move into or out of the Wakefield Area.

What you will need to succeed in this role

A range of IT applications including Microsoft Office

High levels of attention to detail

The ability to communicate with a wide range of professionals

Enjoy working flexibly within a busy team

An inquiring mind to follow-up inconsistencies and gaps in records

Capable of understanding and working within processes and protocols guidelines

Child Health plays an important role in these programmes by providing a population register, recording outcomes, scheduling immunisations and providing failsafe functions. Sometimes this work involves routine processing of files but you will always need to be alert to inconsistencies and gaps in records. As a Clerical Officer your responsibilities will include:

Processing Birth Notifications

Recording screening results from New born Blood Spot and New Born Hearing programmes

Processing Child Death Notifications

Recording childhood immunisations and supporting immunisation scheduling

Input outcomes of the Healthy Child Programme

Ensuring population is accurate with children movements in and out and address changes

Liaising with other professionals, for instance GPs, Maternity, Health Visitor providers and other Child Health departments

About us
Deal with Telephone enquiries in a professional and courteous manner, taking and forwarding messages accordingly.
To request, cancel and arrange appointments for the Community Paediatric Team, when required.
Provide reception cover at PGI for community paediatric clinics, when required.
Enter any outstanding immunisations on behalf of GPs, School Nursing, and other health professionals.
Merge of duplicate records in accordance with the Trust policy
Record and Scan consent for immunisations onto SystmOne
Request notes from other authorities as required by Medical and Nursing Staff. Ensure child details or input on SystmOne prior to referring to the 0-19 Service, Children in Care, Childrens Community Nursing etc, amend demographics, schools, and GP information for each individual child.
Assist with the typing of medical correspondence using the relevant Bighand dictation system to a high and accurate standard. This may include clinic letters, medico-legal reports, and other administrative work.
Transfer records to other authorities as notified by the 0-19 Service, ensuring that clinical staff have done a full review prior to sending to the new are of residence.
Using National Directory to find appropriate CHRD and request notes.
Receive school registers for all schools within the Wakefield area and enter school information for each child onto SystmOne.
Alert 0-19 Service of any missing children and ensure that the child is added to the missing child list held separately.
Register all births onto SystmOne ensuring all birth details are present prior to referring to the Health Visiting Team
Liaise with the Maternity service where any errors on a birth notification are identified.
Inform GPs/Health Visiting of any expectant Hep B positive mothers, including the expected date of delivery.

Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.

Requirements

See the job description for full role requirements.

Benefits

Benefits are provided by the employer and will be confirmed during your application.

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More information related to this job opportunity, from jobsincare:

Useful skills for a Clerical Officer: Click to view

To work as a Clerical Officer in the UK, you typically need a combination of administrative, communicative, and IT skills. Here are the key skills that are often required or beneficial for this role:

1. Organizational Skills: Ability to maintain files, records, and documents in an orderly manner, and to manage multiple tasks efficiently.

2. Attention to Detail: Accuracy is crucial in data entry and record-keeping, as clerical officers often deal with sensitive information.

3. IT Skills: Proficiency in using office software such as Microsoft Office (Word, Excel, Outlook) and familiarity with databases and other office equipment.

4. Communication Skills: Strong verbal and written communication skills are necessary for interacting with colleagues, clients, and stakeholders.

5. Customer Service Skills: Ability to deal courteously and effectively with members of the public and respond to inquiries.

6. Problem-Solving Skills: Ability to identify issues and find effective solutions can be helpful in managing day-to-day office challenges.

7. Time Management: Ability to prioritize tasks to meet deadlines and manage one's own time effectively in a busy work environment.

8. Teamwork: Ability to work well within a team and support colleagues in achieving common goals.

9. Confidentiality and Discretion: Understanding the importance of confidentiality, especially when handling sensitive personal information.

10. Basic Numeracy Skills: Ability to perform basic arithmetic, which is often necessary for handling invoices, budgets, and financial records.

inPontefract

53.6904969 -1.3081486 Pontefract

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