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AdministratorinDarlingtoninDarlingtonPUBLISHED FRI 1 NOV 2024

Depending on experience  PERMANENT  GOOD SALARY 

QOF

Moorlands SurgeryFollow Moorlands Surgery

The role of Administrator at Moorlands Surgery in Darlington involves providing comprehensive administrative and reception services to support high standards of patient care. The post holder will greet patients, manage appointments, and assist in navigating healthcare services with a courteous and positive demeanor. Responsibilities include answering phone inquiries, maintaining patient confidentiality, managing the practice's email communications, processing prescription requests, and ensuring a tidy reception area while collaborating effectively with internal and external stakeholders.

Additionally, the Administrator will contribute to various operational tasks such as data entry, filing medical records, and ensuring adherence to practice protocols. Flexibility is required to cover shifts during staff absences, and ongoing personal and professional development is encouraged through training and performance reviews. Overall, the position is crucial for maintaining smooth operations within the practice and enhancing patient engagement in available healthcare services.

Useful skills for an Administrator:
To work as an Administrator in the UK, you typically need a combination of technical skills, soft skills, and relevant experience. Here are some key skills that are often sought after in administrative roles:
Technical Skills:
1. Computer Literacy: Proficiency in using word processing, spreadsheet, and presentation software (e.g., Microsoft Office Suite: Word, Excel, PowerPoint).
2. Data Entry and Management: Ability to accurately enter and manage data in databases and other systems.
3. Organisational Software: Familiarity with tools like project management software (e.g., Trello, Asana), email clients, and calendar management systems.
4. Basic Financial Skills: Understanding of budgeting, invoicing, and basic accounting processes may be advantageous.
5. Record Keeping: Ability to maintain and manage physical and digital filing systems.
Soft Skills:
1. Communication Skills: Strong verbal and written communication skills for effective interaction with colleagues, clients, and stakeholders.
2. Attention to Detail: A keen eye for detail to ensure accuracy in documentation and tasks.
3. Time Management: Ability to prioritize tasks and manage time efficiently to meet deadlines.
4. Problem-Solving: Capability to identify issues and provide practical solutions.
5. Teamwork: Willingness to work collaboratively with others in a team environment.
Interpersonal Skills:
1. Customer Service: Skills in dealing with clients and providing excellent service when required.
2. Professionalism: Maintaining a professional demeanor within the workplace.
3. Adaptability: Flexibility to adapt to changing situations and demands.
Additional Considerations:
- Experience: Previous administrative experience can be beneficial, although entry-level positions may not require extensive experience.
- Qualifications: While not always necessary, having relevant qualifications (such as an NVQ in Business Administration or similar) can be advantageous.
- References: Good references from previous employers can enhance your application.
Continuous Learning:
- Staying updated with new technologies and software commonly used in administration can also be beneficial for career advancement.
 


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