Operations Manager in Stockton-on-tees inStockton-on-tees PUBLISHED FRI 7 MAR 2025 Jump to job information section

Band 8a FIXEDTERM GOOD SALARY

NHS Professionals Limited rOX1jVLY

Job description

Operational Manager of the Lab, managing operational delivery of service, Monitoring of KPIs and response to Customer Demand.

To make significant contribution to the development of the medium to long term strategy for the service and to ensure that the fundamental aspects of care are in place.

The Laboratory Operational Service Lead will provide leadership which inspires, motivates and empowers others.

The post holder will be responsible for coordinating safe standards of service delivery, monitoring and controlling expenditure, monitoring the quality of support and environment and ensuring safe staffing levels at all times.

About us
We are looking for a SQCL Operations Manager. The laboratory provides a range of pharmaceutical testing services including analytical chemistry, microbiology, clean room testing, medical gas testing and theatre testing.
Roles include:
Operational Manager of the Lab, managing operational delivery of service, Monitoring of KPIs and response to Customer Demand.
To make significant contribution to the development of the medium to long term strategy for the service and to ensure that the fundamental aspects of care are in place.
The Laboratory Operational Service Lead will provide leadership which inspires, motivates and empowers others.
The post holder will be responsible for coordinating safe standards of service delivery, monitoring and controlling expenditure, monitoring the quality of support and environment and ensuring safe staffing levels at all times.

Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.

Requirements

See the job description for full role requirements.

Benefits

Benefits are provided by the employer and will be confirmed during your application.

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More information related to this job opportunity, from jobsincare:

Useful skills for an Operations Manager: Click to view

To work as an Operations Manager in the UK, you will need a combination of technical, managerial, and interpersonal skills. Here are some key skills that are typically required for the role:

1. Leadership Skills

- Ability to motivate and guide teams.

- Conflict resolution and team-building capabilities.

2. Analytical Skills

- Proficiency in data analysis to evaluate operations and implement improvements.

- Ability to analyze complex information and make informed decisions.

3. Project Management

- Experience in planning, executing, and finalizing projects within defined constraints.

- Familiarity with methodologies like Agile, Lean, or Six Sigma can be advantageous.

4. Financial Acumen

- Understanding of budgeting, financial reporting, and cost control.

- Ability to analyze financial data to make operational decisions.

5. Communication Skills

- Excellent verbal and written communication for liaising with stakeholders.

- Ability to present information clearly and persuasively.

6. Problem-Solving Skills

- Strong ability to identify problems and develop practical solutions quickly.

- Creativity in overcoming operational challenges.

7. Process Optimization

- Knowledge of process improvement methodologies.

- Experience in evaluating and redesigning processes for efficiency.

8. Technical Proficiency

- Familiarity with operational software and tools (e.g., ERP systems).

- Basic understanding of relevant technologies that support operations.

9. Customer Focus

- Understanding customer needs and aligning operations to exceed expectations.

- Experience in managing customer relationships and feedback.

10. Time Management

- Strong organizational skills to prioritize tasks and manage competing deadlines.

- Ability to delegate appropriately and oversee multiple operations.

11. Industry Knowledge

- Insight into the specific industry you are operating in (e.g., manufacturing, retail, healthcare).

- Understanding of relevant regulations and compliance requirements.

12. Adaptability and Flexibility

- Comfort with change and ability to adapt strategies in a dynamic environment.

- Resilience in managing unexpected challenges in operations.

13. Networking and Relationship Management

- Building relationships with suppliers, vendors, and stakeholders.

- Negotiation skills to secure beneficial terms and agreements.

14. Staff Development

- Skills in training and developing team members.

- Commitment to continuous improvement and professional development within the team.

Education and Experience:

While not strictly a skill, having a relevant degree (e.g., in business management, operations management, or a related field) and experience in an operations role can significantly enhance your qualifications. Professional certifications (like those from APICS or the Chartered Institute of Logistics and Transport) may also have value.

inStockton-on-tees

54.58287048339844 -1.3475936651229858 Stockton-on-tees, Cleveland

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