Medical Secretary inLiverpool inLiverpool PUBLISHED THU 21 NOV 2024

Band 4: £26,530 to £29,114 a year Per Annum FIXEDTERM GOOD SALARY

NHS

Mersey Care NHS Foundation Trust rDYcspZ6

Mersey Care NHS Foundation Trust is seeking a Medical Secretary to join their administration team for the Specialist Perinatal Service in Liverpool. The role involves providing secretarial and administrative support to clinical teams, including audio and copy typing, minute-taking for meetings, and managing communication effectively. The ideal candidate should possess strong organisational skills, the ability to work under pressure, and excellent interpersonal skills, enabling them to collaborate within a multidisciplinary team while also working independently.

Additionally, the successful applicant must have proficiency in IT and typing, preferably with RSA level 2 qualifications, and demonstrate the ability to produce high-quality patient correspondence. Flexibility in covering various administrative tasks across the division is also required, ensuring a responsive approach to the service's needs.

An exciting opportunity has arisen for a Medical Secretary to join our administration team that supports our Specialist Perinatal Service. The successful candidate will also be required to provide flexible administration and clerical cover across the division when required to support the needs of the service

The successful applicant will be able to organise their own workload and co-ordinate workload activities, have excellent interpersonal skills and a friendly telephone manner. There is a need to be able to work to tight deadlines and withstand the pressure of a busy department and it is essential that you are able to work as part of a multi disciplinary team and on your own initiative.

To provide an efficient audio, copy typing and word processing service. Processing all in a timely, accurate and quality manner

Take comprehensive minutes for team meetings and clinical consultation, such as weekly Multi Disciplinary Meetings (MDT)

Have excellent IT and communication skills to support a high standard of care. The post holder will be an excellent typist, preferably to RSA level 2 & with audio transcription skills.

You will be required to provide secretarial and admin support across the division when required

Please refer to the Job Description for full list of duties.

About us

Provide a high standard of secretarial and administration support to members of the clinical team

Maintain a good working relationship with clinicians & caring professionals

Attend & take minutes at a variety of clinical meetings.

Produce patient letters to a high standard

Please refer to the Job Description for full list of duties.

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More about the NHS

The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...

Useful skills for a Medical Secretary: Click to view

To work as a Medical Secretary in the UK, you should possess a combination of technical, administrative, and interpersonal skills. Here are the key skills and qualifications that are often required:

Essential Skills:

1. Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and keep track of appointments, medical records, and correspondence.

2. Communication Skills: Strong written and verbal communication skills to interact with healthcare professionals, patients, and other stakeholders.

3. Computer Literacy: Proficiency in using Microsoft Office (Word, Excel, Outlook) and medical software (like NHS systems, EMIS, or SystmOne).

4. Typing Skills: Fast and accurate typing skills are essential for transcription and data entry.

5. Attention to Detail: Accuracy is critical when handling patient records, medical documents, and databases.

6. Confidentiality Awareness: Understanding of patient confidentiality and data protection laws (e.g., GDPR) to ensure sensitive information is handled appropriately.

7. Knowledge of Medical Terminology: Familiarity with medical terminology, procedures, and anatomy to understand documents and communicate effectively in a healthcare environment.

8. Customer Service Skills: Ability to assist patients and address their inquiries empathetically and professionally.

9. Teamwork: Ability to work within a multidisciplinary team and collaborate with healthcare professionals.

10. Problem-Solving Skills: Capacity to handle issues that may arise and find solutions quickly.

Qualifications:

- Education: A minimum of GCSEs in English and Maths is usually required. A qualification in business administration or medical administration can be advantageous.

- Experience: Previous experience in an administrative role, especially in a healthcare setting, is beneficial but not always essential.

- Professional Development: Consider obtaining certifications related to medical administration or secretarial work to enhance your qualifications.

Additional Skills:

- Time Management: Ability to manage time effectively and meet deadlines.

- Adaptability: Flexibility to handle changing workloads and environments in a busy medical practice.

- Knowledge of NHS Protocols: Understanding of NHS procedures, policies, and regulations can be helpful.

Conclusion

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