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Ward Clerk - CoalvilleinCoalvilleinCoalvillePUBLISHED MON 9 DEC 2024

Band 2  PERMANENT 
MULTI-DISCIPLINARYNHSPARKING

Leicestershire Partnership NHS TrustFollow Leicestershire Partnership NHS Trust

Key role in a multi-disciplinary team, contributing to patient care and ward efficiency.
First point of contact, allowing the opportunity to create a positive first impression on visitors and external clinicians.
Flexible working hours, promoting a healthy work-life balance with a part-time position of 15 hours per week.
Free parking available on site, enhancing convenience for staff commuting to work.
Proximity to local bus transport, providing ease of access for commuting.
Opportunity for personal development and exposure to various administrative tasks within a health care setting.
Supportive work environment which encourages interaction with diverse groups, contributing to teamwork and community.
Option to visit the ward during the application process to gain insight into the role.
Leicestershire Partnership NHS Trust is seeking a motivated and enthusiastic Ward Clerk to join Ward 4 at Coalville Community Hospital. This role is essential within the busy multi-disciplinary team, serving as the first point of contact for visitors, patients, and external clinicians both in person and via phone. The Ward Clerk will provide administrative support, maintain accurate records of admissions and discharges, and assist staff in ensuring the smooth operation of the ward, which cares for medically fit patients awaiting further assessments for discharge.

The position offers 15 hours of work per week, spread over two days from 08:00 to 16:00 on a 7-day rotation. Candidates should possess excellent organisational and communication skills and enjoy engaging with people. The Trust promotes a healthy work-life balance and offers flexible working opportunities. Interested applicants may arrange a site visit for further insights into the role. Free parking and convenient local bus transport are available.
Key role in a multi-disciplinary team, contributing to patient care and ward efficiency.
First point of contact, allowing the opportunity to create a positive first impression on visitors and external clinicians.
Flexible working hours, promoting a healthy work-life balance with a part-time position of 15 hours per week.
Free parking available on site, enhancing convenience for staff commuting to work.
Proximity to local bus transport, providing ease of access for commuting.
Opportunity for personal development and exposure to various administrative tasks within a health care setting.
Supportive work environment which encourages interaction with diverse groups, contributing to teamwork and community.
Option to visit the ward during the application process to gain insight into the role.

Here are 5 questions you could be asked if you apply for this job: Start practice interview...
1. Can you tell us a bit about yourself and why you are interested in the Ward Clerk position?
2. What do you know about Leicestershire Partnership NHS Trust and the services it provides?
3. Have you had any previous experience in a healthcare setting or a similar administrative role? If so, please elaborate.
4. What administrative software or tools are you proficient in using, and how have they aided your previous roles?
5. How would you rate your organisational skills? Can you provide an example of a time when you had to manage multiple tasks simultaneously?
See all questions
1. Can you tell us a bit about yourself and why you are interested in the Ward Clerk position?
2. What do you know about Leicestershire Partnership NHS Trust and the services it provides?
3. Have you had any previous experience in a healthcare setting or a similar administrative role? If so, please elaborate.
4. What administrative software or tools are you proficient in using, and how have they aided your previous roles?
5. How would you rate your organisational skills? Can you provide an example of a time when you had to manage multiple tasks simultaneously?
More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...
Useful skills for a Ward Clerk - Coalville:
To work as a Ward Clerk in the UK, you typically need a mix of administrative skills, interpersonal skills, and an understanding of healthcare environments. Here are some key skills and qualifications:
Essential Skills:
1. Administrative Skills:
- Proficiency in using office software (e.g., Microsoft Office, spreadsheets).
- Experience with filing systems and maintaining accurate records.
- Ability to manage appointments and scheduling.
2. Communication Skills:
- Strong written and verbal communication skills for interacting with patients, families, and healthcare professionals.
- Ability to convey information clearly and effectively.
3. Interpersonal Skills:
- A compassionate and approachable manner when dealing with patients and their families.
- Ability to work as part of a team within a busy healthcare environment.
4. Organizational Skills:
- Excellent organizational abilities to manage multiple tasks and prioritize effectively.
- Attention to detail to ensure accuracy in patient records and documentation.
5. Customer Service Skills:
- A focus on providing high-quality service to patients and visitors.
- Ability to handle inquiries and complaints in a professional manner.
6. Computer Skills:
- Familiarity with electronic patient record systems and other healthcare-related software.
- Basic IT skills for troubleshooting common issues.
Additional Skills:
1. Knowledge of Health and Safety Regulations:
- Understanding of healthcare policies and procedures to maintain a safe environment.
2. Confidentiality Awareness:
- Awareness of data protection and confidentiality issues related to patient information.
3. Problem-Solving Skills:
- Ability to identify issues and resolve them quickly and effectively.
4. Flexibility and Adaptability:
- Willingness to work various shifts, including evenings and weekends, as required.
Qualifications:
- A minimum of GCSEs in English and Maths or equivalent qualifications is often required.
- Previous experience in a healthcare setting or administrative role can be beneficial.
- Some positions may require specific training or certifications related to healthcare administration or patient care.
Personal Qualities:
- Patience and empathy towards patients and their families.
- A proactive attitude and the ability to work under pressure.
- Strong work ethic and reliability.
 


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