Customer Relationship Manager - North Division inWorcester inWorcester PUBLISHED MON 21 OCT 2024

Barchester Healthcare is an industry-leading care provider, with one of the best quality ratings of any large care home provider in the UK. They are looking for a friendly sales professional with a healthcare background to join their team as a Customer Relationship Manager for the North division. This role involves supporting a group of homes across the North of England and Scotland to increase occupancy.

The Customer Relationship Manager will be responsible for all sales activity for the homes, including talking to potential new residents, providing informative and welcoming tours, engaging with residents and relatives, responding to sales enquiries, and actively generating leads and identifying local marketing opportunities. They will also be responsible for maintaining a contacts database.

About us

Barchester are recruiting a Customer Relationship Manager to join the team supporting our North division. We are looking for a friendly sales professional with a healthcare background who will support a group of homes across the North of England and Scotland to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of our first-class care homes. Barchester are an industry-leading care provider, with one of the best quality ratings of any large care home provider in the UK.

BENEFITS AND REWARDS: Starting salary up to £42,500 Generous car allowance of £6,500 per annum Competitive commission structure Unlimited access to our generous refer a friend scheme, earning up to £500* per referral Access to a wide range of retail and leisure discounts at big brands and supermarkets Free access to medical specialists, who are available for a second opinion if you need it to make a decision with confidence Confidential and free access to counselling and legal services

NEED TO HAVE: Track record in sales and marketing, preferably in a care home setting. Excellent communication skills. Ability to present to individuals and groups. Experience building relationships within a local community. Full UK driving licence.

NEED TO DO: Represent Barchester in a friendly and professional manner. Responsible for all sales activity for the homes. Talking to potential new residents over the phone, and providing informative and welcoming tours of the homes. Engage with residents and relatives to understand their experience and requirements. Respond to sales enquiries. Actively generate leads and identify local marketing opportunities. Maintain a contacts database.

As the only healthcare provider in the UK to be accredited as one of the best companies to work for in 2, 2020, and 2021, Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.

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