Practice Manager in Woking inWoking PUBLISHED FRI 31 JAN 2025 Jump to job information section

Depending on experience PERMANENT GOOD SALARY

Chobham and West End Medical Practice rHRTbPwj

Job description

We are looking for an experienced and proactive Practice Manager to lead our well-established GP practice, which operates across two neighbouring villages. This is an exciting opportunity to manage a dedicated team and ensure the smooth and efficient running of our surgeries, serving a patient population of over 10,000.

As Practice Manager, you will be accountable to the three GP Partners and will play a pivotal role in overseeing the day-to-day operations of the practice. You will work closely with both clinical and non-clinical teams to ensure efficient service delivery and a positive patient experience.

Key Responsibilties include:

Providing strong leadership and strategic direction to maintain a well-functioning, motivated, and efficient team.
Managing and developing the Patient Participation Group (PPG) to foster strong communication between the practice and the community.
Ensuring the smooth running of all practice operations, from patient services to workforce planning.
Overseeing recruitment, staff training, performance management, and HR processes to create a supportive and effective working environment.
Ensuring adherence to CQC standards, health and safety regulations, GDPR, and other legal requirements.
Overseeing the effective use of clinical systems, patient record management, and digital innovations to enhance service delivery.
Engaging with the wider Primary Care Network (PCN) to develop and implement shared initiatives for improved patient care.

About us
Key Responsibilities Include:
Providing strong leadership and strategic direction to maintain a well-functioning, motivated, and efficient team. Managing and developing the Patient Participation Group (PPG) to foster strong communication between the practice and the community. Ensuring the smooth running of all practice operations, from patient services to workforce planning. Overseeing recruitment, staff training, performance management, and HR processes to create a supportive and effective working environment. Ensuring adherence to CQC standards, health and safety regulations, GDPR, and other legal requirements. Overseeing the effective use of clinical systems, patient record management, and digital innovations to enhance service delivery. Engaging with the wider Primary Care Network (PCN) to develop and implement shared initiatives for improved patient care.

Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.

Requirements

See the job description for full role requirements.

Benefits

Benefits are provided by the employer and will be confirmed during your application.

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More information related to this job opportunity, from jobsincare:

Useful skills for a Practice Manager: Click to view

To work as a Practice Manager in the UK, particularly in healthcare settings such as GP practices or dental practices, you would need a combination of educational qualifications, experience, and a variety of essential skills. Here are the key skills and attributes that are typically required:

1. Leadership and Management Skills

- Ability to lead and motivate a team.

- Experience in managing and developing staff.

- Conflict resolution and negotiation skills.

2. Organisational Skills

- Strong ability to multitask and prioritize effectively.

- Excellent time management to handle various responsibilities.

3. Financial Acumen

- Budget management and financial planning skills.

- Understanding of financial reporting and performance analysis.

- Knowledge of NHS funding and reimbursement processes, if applicable.

4. Communication Skills

- Strong written and verbal communication skills to interact with staff, patients, and external stakeholders.

- Ability to provide clear and effective information to diverse audiences.

5. Knowledge of Healthcare Regulations

- Understanding of relevant legislation and policies in healthcare, including CQC regulations (for England) and data protection laws (GDPR).

- Awareness of best practices in patient care and safety protocols.

6. IT and Administrative Skills

- Proficient in using healthcare management software and general IT applications.

- Ability to manage patient records, appointment systems, and billing processes.

7. Customer Service Skills

- Strong focus on patient satisfaction and experience.

- Ability to handle complaints and resolve issues effectively.

8. Analytical Skills

- Capability to analyze data to inform practice decisions and improvements.

- Skills in performance monitoring and quality assurance.

9. Human Resource Management

- Recruitment, training, and development of personnel.

- Knowledge of employment law and HR practices.

10. Project Management Skills

- Ability to oversee projects, implement changes, and manage progress.

- Skills in strategic planning and operational management.

Educational Background and Experience

- A degree in management, health administration, or a related field is often preferred.

- Relevant experience in healthcare settings (administrative or managerial roles) is highly beneficial.

- Professional development and any relevant certification in practice management can enhance employability.

Continuous Professional Development

- Keeping up with trends and regulations in healthcare management through courses, workshops, and professional associations (e.g., managing change, leadership training).

inWoking

51.34980909999999 -0.6024978 Woking

in Woking click to show distance

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