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Clerical Officerin317 02 Royal Victoria Infirmaryin317 02 Royal Victoria InfirmaryPUBLISHED MON 3 FEB 2025

Band 2  FIXEDTERM  GOOD SALARY 

NHS

The Newcastle upon Tyne Hospitals NHS Foundation TrustFollow The Newcastle upon Tyne Hospitals NHS Foundation Trust

Opportunity to work in a vital healthcare environment, contributing to the efficient operation of a busy neurosurgical department.
Diverse range of clerical tasks providing variety and opportunities to develop multiple administrative skills.
Ability to communicate and collaborate with medical professionals, enhancing teamwork and professional relationships.
Flexibility in work arrangements, allowing for a better work-life balance tailored to individual needs.
Potential for career growth within the Newcastle upon Tyne Hospitals NHS Foundation Trust, with opportunities to cover admin posts trust-wide.
Involvement in patient care processes, providing crucial support for patient referrals, results, and hospital communications.
Join a supportive team of administrative staff dedicated to providing high-quality secretarial support, fostering a positive work environment.
The Newcastle upon Tyne Hospitals NHS Foundation Trust is seeking a motivated and organized individual for the role of Clerical Officer within the neurosurgical department at the Royal Victoria Infirmary. The successful candidate will provide essential support to secretarial and consultant teams by performing various clerical tasks, including processing referrals, managing correspondence, coordinating patient results, preparing for clinics, and handling communications with patients and other NHS organisations. Additional responsibilities may include scanning documents and delivering materials across the hospital.

This position requires effective communication and a collaborative approach with administrative staff to ensure efficient support for medical personnel, including Consultants and Specialist Nurses. The Trust encourages flexibility in work arrangements to accommodate the needs of both employees and patients, promoting a supportive work environment. Interested candidates must apply by directing themselves to the Trac system, ensuring they read all job details prior to application.
Opportunity to work in a vital healthcare environment, contributing to the efficient operation of a busy neurosurgical department.
Diverse range of clerical tasks providing variety and opportunities to develop multiple administrative skills.
Ability to communicate and collaborate with medical professionals, enhancing teamwork and professional relationships.
Flexibility in work arrangements, allowing for a better work-life balance tailored to individual needs.
Potential for career growth within the Newcastle upon Tyne Hospitals NHS Foundation Trust, with opportunities to cover admin posts trust-wide.
Involvement in patient care processes, providing crucial support for patient referrals, results, and hospital communications.
Join a supportive team of administrative staff dedicated to providing high-quality secretarial support, fostering a positive work environment.

More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...
Useful skills for a Clerical Officer:
To work as a Clerical Officer in the UK, you typically need a combination of administrative, communicative, and IT skills. Here are the key skills that are often required or beneficial for this role:
1. Organizational Skills: Ability to maintain files, records, and documents in an orderly manner, and to manage multiple tasks efficiently.
2. Attention to Detail: Accuracy is crucial in data entry and record-keeping, as clerical officers often deal with sensitive information.
3. IT Skills: Proficiency in using office software such as Microsoft Office (Word, Excel, Outlook) and familiarity with databases and other office equipment.
4. Communication Skills: Strong verbal and written communication skills are necessary for interacting with colleagues, clients, and stakeholders.
5. Customer Service Skills: Ability to deal courteously and effectively with members of the public and respond to inquiries.
6. Problem-Solving Skills: Ability to identify issues and find effective solutions can be helpful in managing day-to-day office challenges.
7. Time Management: Ability to prioritize tasks to meet deadlines and manage one's own time effectively in a busy work environment.
8. Teamwork: Ability to work well within a team and support colleagues in achieving common goals.
9. Confidentiality and Discretion: Understanding the importance of confidentiality, especially when handling sensitive personal information.
10. Basic Numeracy Skills: Ability to perform basic arithmetic, which is often necessary for handling invoices, budgets, and financial records.
 


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