Clerical Officer in 317 02 Royal Victoria Infirmary in317 02 Royal Victoria Infirmary PUBLISHED MON 3 FEB 2025 Jump to job information section

Band 2 FIXEDTERM GOOD SALARY

The Newcastle upon Tyne Hospitals NHS Foundation Trust rSD3tLU9

Job description

An exciting opportunity has arisen for an enthusiastic, organised and motivated individual to join our Trust as a Clerical Officer.

Interview Date Wednesday 26 February 2025
30 Hours/Week
You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.

NO AGENCIES PLEASE

The successful candidate will provide assistance to secretarial and consultant teams by carrying out a wide variety of clerical tasks within the busy neurosurgical department. Tasks include, but are not limited to; processing referrals, opening and coordinating post, monitoring patient results to ensure they reach the appropriate person in a timely manner, clinic preparation, telephone calls to patients and other NHS organisations, scanning of patient documents, collecting and delivering documents across the hospital including wards and outpatient areas, amongst other general clerical tasks and anything else which might be required.

About us

Working within a team of administrative staff supporting the provision of an efficient secretarial support service to Consultants, Junior Medical Staff and other clinical staff within their team, i.e. Specialist Nurses.

Deal with telephone enquires promptly.

Communicate with other departments within the Trust regarding appointments and admissions at the request of medical staff.

Cover admin posts Trust wide as required.

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.

Requirements

See the job description for full role requirements.

Benefits

Benefits are provided by the employer and will be confirmed during your application.

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More information related to this job opportunity, from jobsincare:

Useful skills for a Clerical Officer: Click to view

To work as a Clerical Officer in the UK, you typically need a combination of administrative, communicative, and IT skills. Here are the key skills that are often required or beneficial for this role:

1. Organizational Skills: Ability to maintain files, records, and documents in an orderly manner, and to manage multiple tasks efficiently.

2. Attention to Detail: Accuracy is crucial in data entry and record-keeping, as clerical officers often deal with sensitive information.

3. IT Skills: Proficiency in using office software such as Microsoft Office (Word, Excel, Outlook) and familiarity with databases and other office equipment.

4. Communication Skills: Strong verbal and written communication skills are necessary for interacting with colleagues, clients, and stakeholders.

5. Customer Service Skills: Ability to deal courteously and effectively with members of the public and respond to inquiries.

6. Problem-Solving Skills: Ability to identify issues and find effective solutions can be helpful in managing day-to-day office challenges.

7. Time Management: Ability to prioritize tasks to meet deadlines and manage one's own time effectively in a busy work environment.

8. Teamwork: Ability to work well within a team and support colleagues in achieving common goals.

9. Confidentiality and Discretion: Understanding the importance of confidentiality, especially when handling sensitive personal information.

10. Basic Numeracy Skills: Ability to perform basic arithmetic, which is often necessary for handling invoices, budgets, and financial records.

in317 02 Royal Victoria Infirmary

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