Team Administrator inHellingly inHellingly PUBLISHED 8 DEC 2023

The successful candidate will provide a full administrative service;

Administration

To ensure all administrative support systems are effective by: Process incoming paper and electronic referrals To provide an administrative support for your locality To provide a choose & book system for client appointments and update Practitioners calendars accordingly To organise interpreters for clients Preparing, printing and distributing standard forms, documents, letters, etc. as required Supply required data from your locality on a weekly basis Provide cover for the Health in Mind General Enquiry phone line Dealing sensitively with people, in person and on the telephone, taking accurate messages and providing follow up action as required, using appropriate initiative. Undertaking duties such as photocopying and filing when necessary To provide annual leave and sickness cover for other administrative staff To act as contact point for members of the team during office hours, responding appropriately in emergency situations by obtaining relevant information and liaising with organisations and persons involved. Work in line with Health in Mind policies and procedures To participate in Mandatory supervision and Appraisals To liaise with external agencies Provide minute taking for meetings

Health and Safety

To ensure Health and Safety standards are maintained and risk is mitigated to the lowest level possible by: Maintaining good housekeeping standards within own work area immediately reporting hazards and ensuring they are resolved in a timely manner Bringing to the attention of the relevant party any hazards identified outside of own work area.

Reception

To provide an efficient, courteous and responsive reception to internal and external customers by: Greeting and assisting visitors including Health in Mind Staff, Service Users, Contractors etc Directing customers to appropriate point of contact Ensuring that reception area is tidy and presentable

We are recruiting a
Team Administrator/Receptionist
with a desire to make a difference, to work hard and to further their knowledge, skill and experience in a supportive environment.

Your focus in this role will be to provide a comprehensive range of secretarial and administrative services to the Health in Mind team and receptionist duties at one of our community sites, Woodside in Hellingly.

Managing and booking client appointments for a team of clinicians

Managing, prioritising and keeping up to date with your own workload

Dealing with incoming and outgoing calls to clients and health professionals

Responding to incoming emails from clients and health professionals

Shared reception cover to incoming Health in Mind clients