dispenser inMaidstone inMaidstone PUBLISHED FRI 20 SEP 2024

PERMANENT

Len Valley Practice ryJFThrq

Len Valley Practice in Maidstone is seeking a Dispenser to join their team in a fast-paced, friendly environment serving over 10,000 patients. The role, which can be full-time or part-time with flexible days, involves dispensing medications, managing stock control, record-keeping, and liaising with GPs and patients. Candidates must hold a Dispensing NVQ Level 2 or 3 qualification, and are expected to have a calm and professional demeanor when interacting with the public. Additional training is provided, and the role also requires covering for sickness and holiday absences.

Key responsibilities include adhering to Standard Operating Procedures, maintaining high standards of customer service, handling cash transactions, and preparing medications within the Monitored Dosage System. The Dispenser will work closely with the dispensary lead to ensure efficient pharmacy operations while adhering to Health & Safety policies and maintaining confidentiality. The ideal candidate will possess strong communication skills, be a team player, and help mentor new staff.

Do you like working in a fast paced friendly environment where time flies?Len Valley Practice supports 10,000+ patients and we pride ourselves on our professional and caring approach in supporting our patients and the local community.We currently have a position available either full time/part time for a Dispenser.(days are flexible depending on the right candidate)

This is a busy role, working as part of a small team where you will also undertake repeat prescribing.

The Dispensary team plays a key role within the Practice and offers a valuable service to our local patients.

This role requires a Dispensing NVQ level 2 or 3 qualification. Additional training is available.

The ideal candidate will be a well presented individual with a calm, methodical approach to work and with the ability to deal empathically and professionally with the general public.

Working closely with the dispensary lead you will be involved in all areas of our busy pharmacy including dispensing, stock control, record keeping, liaising with GPs, patients and other members of practice staff. You will also be required to undertake sickness and holiday cover in addition to your contracted hours.

About us
Main Purpose of the Post
Responsible for dispensing medication for patients at Lenham and Harrietsham Practices
Responsibilities
Conversant with EMIS clinical system and Link computer systems and email
Adhere to Standard Operating Procedures
Dispense medication to patients
Maintain a high standard of customer services
Manage stock rotation, out of date stock, deal with wholesalers
Handle cash collect prescription monies, cash up at end of day
Print prescriptions and label
Assist Dispensary Manager in prescription management, filing and processing for payment
Prepare medication within the Monitored Dosage System (Manrex, blister packs)
Review of use of medicines with patients (DRUM system)
Check medication reviews and deal with patient recall
Report all complaints to the Dispensary Manager (or Practice Manager)
Work within the Misuse of Drugs Act regarding Controlled Drugs
Work effectively within the dispensary
Undertake housekeeping tasks within the dispensary
Ensure that outstanding matters and information are handed over to colleagues at end of shift/day
Regularly check email, Tasks and Messages
Answer telephone calls in a friendly, polite and professional manner
Develop and maintain good communications skills
Achieve NVQ Level 2 Dispensing
Work within a team and autominously
To be aware of and work within Health & Safety policies relating to maintenance of a safe environment for patients and staff.
To be aware of and adhere to organisational policies and procedures
To be smart, polite and courteous at all times
Assist with mentoring/training of staff
Maintain strict confidentiality of information relating to patients, their relatives/carers and other members of staff

More information related to this job opportunity, from jobsincare:

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Useful skills for a dispenser: Click to view

To work as a dispenser in the UK, typically in a pharmacy or healthcare setting, you will need a combination of technical skills, interpersonal skills, and knowledge in pharmacology. Here are the key skills and qualifications generally required:

Essential Skills:

1. Attention to Detail: Accuracy in dispensing medications is crucial to prevent errors that could affect patient safety.

2. Organizational Skills: Ability to manage multiple tasks and keep track of prescriptions, over-the-counter medications, and inventory.

3. Communication Skills: Strong verbal and written communication skills are vital for interacting with patients, healthcare professionals, and team members.

4. Customer Service Skills: You must be able to provide excellent service, respond to patient inquiries, and handle concerns effectively.

5. Basic Mathematical Skills: Competence in basic arithmetic is necessary for dosages and measurements of medications.

6. Knowledge of Pharmacy Terminology: Familiarity with medical and pharmaceutical terminology helps communicate effectively in a healthcare setting.

7. Technical Proficiency: Experience using pharmacy management software and other relevant technologies.

Qualifications:

1. Educational Background: A minimum of GCSEs in subjects like maths and English, although many employers prefer candidates with A-levels or equivalent qualifications.

2. Pharmacy Dispensing Course: Completing an accredited pharmacy dispensing course or qualification, such as the Level 2 Certificate in Pharmacy Service Skills or a Level 3 Diploma in Pharmacy Service Skills, is often required.

3. Work Experience: Previous experience in a pharmacy, healthcare setting, or relevant retail experience can be advantageous.

4. Registration: Depending on the role, you might need to register with a relevant professional body, such as the General Pharmaceutical Council (GPhC) if you are qualifying as a Pharmacy Technician.

Additional Skills:

- Problem-Solving Skills: Ability to handle issues or challenges that may arise in the dispensing process.

- Teamwork: Working effectively as part of a healthcare team.

- Confidentiality Awareness: Understanding the importance of patient confidentiality and data protection laws.

Continuing Professional Development:

Staying updated with ongoing training and professional development is important due to changes in medication practices and regulations.

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