Medical Receptionist in Edgware inEdgware PUBLISHED TUE 11 MAR 2025 Jump to job information section

PERMANENT

Lane End Medical Group rkuaJf4I

Job description

Receptionist required for a busy, friendly, doctors surgery in Edgware.

Hours of work: -

Monday - Friday 8am - 1pm

25 hours per week, but you may be asked to do additional hours to cover absence.

Pay is £11.44 per hour.

Please note that the successful candidate will need to start as soon as possible. When applying please state your notice period that you have with your current employer.

To answer general enquiries in person and over the phone.

To process repeat prescription requests.

Respond to all queries and requests for assistance from patients and other visitors

Book transport when needed

Ensure reception and waiting areas are neat and tidy

Ensure total familiarity with all appointment systems in effect

Book appointments and recalls

Answer external and internal telephones promptly

Receive and make calls as required. Divert calls and take messages as appropriate.

Ensure that the system is operational at the beginning of the day

To receive and accurately record messages for GPs, nurses and any other staff

To deal with patient requests for test results

Management of medical records

Documentation management

To act as chaperone on occasions for the doctors or nurses.

To attend training when organised by the Practice Manager

To attend meetings when necessary

Any other duties appropriate to the grade

About us
Management of appointment system
Operation of telephone system
Medical records management
Document management
Chaperoning
General filing
Handling samples

Reception duties
Comply with Information Governance, Data Security and other protocols

Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.

Requirements

See the job description for full role requirements.

Benefits

Benefits are provided by the employer and will be confirmed during your application.

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More information related to this job opportunity, from jobsincare:

Useful skills for a Medical Receptionist: Click to view

To work as a Medical Receptionist in the UK, you need a combination of administrative, interpersonal, and technical skills. Here are some key skills and qualities that are important for this role:

1. Communication Skills: Strong verbal and written communication skills are essential for interacting with patients, doctors, and other staff members.

2. Customer Service Skills: A friendly and approachable demeanor is important as you will be the first point of contact for patients. Being able to handle inquiries and complaints professionally can enhance the patient experience.

3. Organisational Skills: You must be able to manage multiple tasks efficiently, such as scheduling appointments, maintaining patient records, and managing files.

4. Attention to Detail: Accuracy is crucial as you will be dealing with sensitive patient information, medical records, and ensuring correct data entry.

5. Time Management: The ability to prioritise tasks and manage your time effectively is vital, especially in a busy medical environment.

6. IT Skills: Proficiency with computer systems, including practice management software, Microsoft Office, and other relevant applications is important for managing records, appointments, and correspondence.

7. Confidentiality and Data Protection Awareness: Understanding the importance of patient confidentiality and compliance with regulations such as the Data Protection Act is essential in a medical setting.

8. Teamwork: You will work closely with healthcare professionals, so being a team player and having the ability to collaborate effectively is important.

9. Problem-Solving Skills: Being resourceful and able to think on your feet when addressing issues or patient concerns is a valuable skill.

10. Basic Medical Knowledge: Familiarity with medical terminology and an understanding of the healthcare system can be beneficial.

11. Adaptability and Resilience: The ability to remain calm and composed in a fast-paced or stressful environment is important.

12. Basic Accounting and Financial Skills: Knowledge of handling billing and invoice generation can be helpful, especially in practices that do not have dedicated financial staff.

inEdgware

51.6152893 -0.2748427 Edgware

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Lane End Medical Group rkuaJf4I

Job description

About us Management of appointment system Operation of telephone system Medical records management Document management Chaperoning General filing Handling samples Reception dutiesComply with Information Governance, Data Security and other protocols

Requirements

Benefits

About us
Management of appointment system
Operation of telephone system
Medical records management
Document management
Chaperoning
General filing
Handling samples

Reception duties
Comply with Information Governance, Data Security and other protocols