Experienced Document Coder/ Care Navigator in Liverpool inLiverpool PUBLISHED FRI 21 MAR 2025 Jump to job information section

We require someone who is experienced in document coding and care navigation, to join our well established admin and reception teams. The post is for 12 months initially but has the potential to become a permanent role. The successful candidate will assist the IT Admin Manager in their duties, including coding hospital and other clinical documents, as well as performing Care Navigation duties.

If you only have skills in either coding or Care Navigation you should still apply. Previous applicants need not apply.

Knowledge of EMIS call and recall is useful but not essential as training will be given.

We will consider job share for the right candidate and we offer an element of home working too, where suitable

Coding hospital, clinics and out of hours correspondence on to patient records. Process discharge summaries and book patients follow up appointments with the necessary clinician or create a diary reminder for patients requiring blood tests. Process and create tasks internally to the team. Participate in call and recall of patients for annual chronic disease reviews, this is not an exhaustive list.

Care Navigation will involve signposting patients to the appropriate services, dealing with patient queries, call handling, front desk reception, scanning of documents, repeat prescription processing, processing new patient registrations, this is not an exhaustive list.

About us

Experienced Document Coder, coding hospital and other clinical documents.

Good knowledge and understanding of QOF

Assist with the call and recall of patients for chronic disease reviews

Contact patients, via text or letters

Requesting lab tests

Action tasks from clinicians

Handling patient queries on the phone or in person, booking patient appointments,

Scanning

Repeat prescription processing

This is not an exhaustive list.