Ward Clerk - Wallingford Community Hospital inWallingford inWallingford PUBLISHED 23 OCT 2024

Band 3: £24,071 to £25,674 a year Pro rata/annum PERMANENT

Oxford Health NHS Trust rH27iWzC

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Are you a people person looking for role in administration? This could be for you.

Wallingford Community Hospital is looking for an enthusiastic and hardworking individual to join the administration team on a permanent part time basis.

Working hours will be 8am-4pm Monday - Thursday.

The successful individual will be motivated and enjoy working in a challenging and busy environment providing a comprehensive administration service.

You will need to have excellent interpersonal and communication skills to effectively deal with a diverse range of people in a sensitive and confidential manner. You will have good organisational and IT skills including Microsoft Office .

You will be a confident individual who is able to use their own initiative to manage competing and conflicting demands.

About us

Please see the job description and person specification attached to this advert for more information on the job role.

Are you a people person looking for role in administration? This could be for you.

Wallingford Community Hospital is looking for an enthusiastic and hardworking individual to join the administration team on a permanent part time basis.

Working hours will be 8am-4pm Monday - Thursday.

The successful individual will be motivated and enjoy working in a challenging and busy environment providing a comprehensive administration service.

You will be a confident individual who is able to use their own initiative to manage competing and conflicting demands.

About us
Please see the job description and person specification attached to this advert for more information on the job role.

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To work as a Ward Clerk in the UK, you typically need a mix of administrative skills, interpersonal skills, and an understanding of healthcare environments. Here are some key skills and qualifications:

Essential Skills:

1. Administrative Skills:

- Proficiency in using office software (e.g., Microsoft Office, spreadsheets).

- Experience with filing systems and maintaining accurate records.

- Ability to manage appointments and scheduling.

2. Communication Skills:

- Strong written and verbal communication skills for interacting with patients, families, and healthcare professionals.

- Ability to convey information clearly and effectively.

3. Interpersonal Skills:

- A compassionate and approachable manner when dealing with patients and their families.

- Ability to work as part of a team within a busy healthcare environment.

4. Organizational Skills:

- Excellent organizational abilities to manage multiple tasks and prioritize effectively.

- Attention to detail to ensure accuracy in patient records and documentation.

5. Customer Service Skills:

- A focus on providing high-quality service to patients and visitors.

- Ability to handle inquiries and complaints in a professional manner.

6. Computer Skills:

- Familiarity with electronic patient record systems and other healthcare-related software.

- Basic IT skills for troubleshooting common issues.

Additional Skills:

1. Knowledge of Health and Safety Regulations:

- Understanding of healthcare policies and procedures to maintain a safe environment.

2. Confidentiality Awareness:

- Awareness of data protection and confidentiality issues related to patient information.

3. Problem-Solving Skills:

- Ability to identify issues and resolve them quickly and effectively.

4. Flexibility and Adaptability:

- Willingness to work various shifts, including evenings and weekends, as required.

Qualifications:

- A minimum of GCSEs in English and Maths or equivalent qualifications is often required.

- Previous experience in a healthcare setting or administrative role can be beneficial.

- Some positions may require specific training or certifications related to healthcare administration or patient care.

Personal Qualities:

- Patience and empathy towards patients and their families.

- A proactive attitude and the ability to work under pressure.

- Strong work ethic and reliability.

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