Bolton NHS Foundation Trust rEn7pDMh
The Bolton NHS Foundation Trust is seeking a Clerical Officer for the Rheumatology Administration Team based at Bolton One. This role involves providing essential administrative support to the medical secretarial team, which includes managing a high volume of tasks such as storage, retrieval, and archiving of case notes, patient registration, and data input. Candidates should possess excellent communication skills, strong IT proficiency, and a keen attention to detail, as the position requires collaboration with a diverse range of individuals and timely service delivery.
The successful applicant will be responsible for maintaining filing systems, accurately filing casenotes, utilizing a tracking system for locating documents, and responding to requests for information from various departments. The role demands the ability to work efficiently under pressure while meeting deadlines and contributing effectively as part of a team. Previous applicants are advised not to apply at this time.
The successful applicant will be responsible for maintaining filing systems, accurately filing casenotes, utilizing a tracking system for locating documents, and responding to requests for information from various departments. The role demands the ability to work efficiently under pressure while meeting deadlines and contributing effectively as part of a team. Previous applicants are advised not to apply at this time.
We are looking to appoint an individual to work in the Rheumatology Administration Team based at Bolton One. The role will be to provide administrative support to the medical secretarial team.Candidates must be highly motivated and able to multi-task in a busy administration office. Excellent communication skills are essential as you will be expected to work with a diverse range of people. Good IT skills and attention to detail are also a must; we aim to deliver a high standard of service to our patients and medical team. The department oversees a high volume workload, so you must be able to demonstrate experience of meeting deadlines. The ability to work effectively as part of a team is essential.
We kindly request previous applicants do not apply at this time.
- Duties will include storage, retrieval and archiving of case notes to support outpatient episodes, customer service, patient registration and data input.
- Maintain knowledge of filing systems and ability to file casenotes in correct location. Understand importance of accurate and timely filing.
- If casenotes are not in main storage areas use tracking system to locate and request where necessary.
- Action any telephone request from wards, departments, Accident and Emergency and other hospitals requesting information or casenotes either manually or electronically.
- Update LE2.2 tracking system to show location and current status of casenotes in relation to document management.
- Filing confidential information away into the casenotes.
- retrieving casenotes for consultants, secretaries or nurses.
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- Duties will include storage, retrieval and archiving of case notes to support outpatient episodes, customer service, patient registration and data input.
- Maintain knowledge of filing systems and ability to file casenotes in correct location. Understand importance of accurate and timely filing.
- If casenotes are not in main storage areas use tracking system to locate and request where necessary.
- Action any telephone request from wards, departments, Accident and Emergency and other hospitals requesting information or casenotes either manually or electronically.
- Update LE2.2 tracking system to show location and current status of casenotes in relation to document management.
- Filing confidential information away into the casenotes.
- retrieving casenotes for consultants, secretaries or nurses.
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The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
Useful skills for a Clerical Officer:
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To work as a Clerical Officer in the UK, you typically need a combination of administrative, communicative, and IT skills. Here are the key skills that are often required or beneficial for this role:
1. Organizational Skills: Ability to maintain files, records, and documents in an orderly manner, and to manage multiple tasks efficiently.
2. Attention to Detail: Accuracy is crucial in data entry and record-keeping, as clerical officers often deal with sensitive information.
3. IT Skills: Proficiency in using office software such as Microsoft Office (Word, Excel, Outlook) and familiarity with databases and other office equipment.
4. Communication Skills: Strong verbal and written communication skills are necessary for interacting with colleagues, clients, and stakeholders.
5. Customer Service Skills: Ability to deal courteously and effectively with members of the public and respond to inquiries.
6. Problem-Solving Skills: Ability to identify issues and find effective solutions can be helpful in managing day-to-day office challenges.
7. Time Management: Ability to prioritize tasks to meet deadlines and manage one's own time effectively in a busy work environment.
8. Teamwork: Ability to work well within a team and support colleagues in achieving common goals.
9. Confidentiality and Discretion: Understanding the importance of confidentiality, especially when handling sensitive personal information.
10. Basic Numeracy Skills: Ability to perform basic arithmetic, which is often necessary for handling invoices, budgets, and financial records.
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