Clerical Assistantin317 Trustwidein317 TrustwidePUBLISHED TUE 3 DEC 2024
Candidates will be expected to work flexible hours, including evenings, weekends, and bank holidays on a rota basis. The role requires effective workload prioritisation in a busy environment while maintaining high standards of support and contributing to team objectives. Housekeeping and office management tasks may also be part of the responsibilities. The position promotes flexibility in working arrangements whenever feasible. Successful candidates will need to undergo a DBS check, with the cost deducted from the first month's salary.
We are looking to appoint enthusiastic Clerical Assistants to provide admin and clerical support to clinical staff who are based in clinics and services across Newcastle. We are looking for reliable, flexible and motivated individuals to support the team.
Post 1: full or part time providing support to Community Nursing , working within the Single Point of Access team based at Regent Point, Gosforth.
Post 2: 30 hours per week, the post holder will work as part of a team of admin supporting the Urgent Treatment Centres across Newcastle. The centres are based at Ponteland Road, Cowgate and Molineux Centre, Byker.
The admin staff within both these services work between 8am and 10pm on a rota basis including evening, weekends and bank holidays.
Post 3: Full time post working within the 0-19 Service across various sites in Newcastle
Actual working hours post to be discussed at interview.
- Interview Date: 20 December 2024
- Full Time & Part Time hours available
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy
NO AGENCIES PLEASE
The post holder will work alongside other clerical staff to evaluate and prioritise workload in a busy environment.
They will provide a high standard of admin support to clinical staff handling telephone calls, using electronic health record SystmOne and receiving requests from patients, carers and service users as well as professionals.
About us
- To provide a high standard of support to Clinical staff handling telephone calls.
- To use an electronic referral process (SystmOne) to ensure requests are responded to in a professional, confidential and efficient manner.
- To receive requests from patients and carers, acute hospitals, GP practices, Social Services and health care agencies.
- To communicate directly with members of the public and other services.
- To abide by Trust policies and procedures
- To be an effective part of the team contributing to the departmental objectives.
- Post holder will be expected to contribute to housekeeping and other office duties as required e.g. general tidiness, pre-determined stock levels are met and equipment is clean, and stored correctly.
Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate.The method of payment is a salary deduction from your first months pay.
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
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