Audiology Pathway Coordinator inPlymouth inPlymouth PUBLISHED
WED 27 NOV 2024
The University Hospitals Plymouth NHS Trust is seeking an Audiology Pathway Coordinator to join their Audiology team at Derriford Hospital. This role demands flexibility and strong organizational skills to ensure efficient service delivery in a busy environment. The successful candidate will collaborate with clinical and administrative colleagues to uphold high standards of patient care and service coordination.
Key Responsibilities:
- Oversee and manage referral pathways within the Audiology service line.
- Communicate effectively with Audiologists and other clinical staff regarding patient referrals and diagnostic results.
- Monitor compliance with administrative processes, policies, and access standards.
- Document and track patient care coordination, supporting data collection for audits.
- Engage in effective communication to facilitate timely service provision across clinical services.
- Utilize various IT systems and databases for data management and reporting.
Qualifications and Skills:
- The ideal candidate should possess strong communication, interpersonal, and IT skills.
- A good understanding of medical terminology related to ENT and Audiology is essential.
- Candidates must demonstrate a proactive attitude and the ability to work independently.
Additional Details:
- Preference will be given to internal Trust staff and those with relevant experience, including 'At Risk' NHS staff across Devon.
- The position may be offered as a fixed-term contract or on a secondment basis with the potential for a permanent role.
This position emphasizes the importance of patient experience and aims at achieving specific service targets while fostering a collaborative work environment within the Audiology department.
Audiology Department - Pathway Coordinator
An exciting opportunity has arisen for a Pathway Coordinator to join the Audiology team, based on level 7 at Derriford Hospital.
The role is demanding and interesting and will require someone who is flexible and able to work well within a busy environment, has attention to detail skill to manage a variety of tasks to meet deadlines within the service.
We are looking for an enthusiastic, capable and motivated individual to join our team. The post-holder will be working closely with clinical and administrative colleagues to ensure tasks are completed to a high standard to ensure the smooth running of the service.
The ideal candidate must have a flexible 'can do' attitude and the ability to use own initiative with excellent communication/interpersonal and IT skills.
***Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification. If an internal applicant is appointed - Available as a fixed term contract or secondment opportunity. (With current line manager's agreement). Secondment with the possibility of becoming permanent. ***
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The post holder will be responsible for making an active contribution to the management and co-ordination of the work of the clinical office. This will include
- ensuring the delivery of a high quality service to the clinical teams.
- enabling the delivery of all access standards.
- compliance with administrative process, policy and guidelines.
- monitor referral and triage pathways for Audiology.
About us
PRIMARY DUTIES & AREAS OF RESPONSIBILITY
1.Continued review and monitoring of various referral pathways within Service Line.
1. Work with a range of clinical and non-clinical staff within the ENT & Audiology Service Line.
2. Provide and receive complex information about patient care and interpret instruction to relay to varying recipients specific to clinical referrals or clinical results.
3. The post holder is expected to liaise with Audiologists to ensure appropriate navigation through specific referral pathways.
4. To have a good knowledge and understanding of DRSS and UHPNT referral processes, and referral targets matching ie diagnostic standard/DMetc specific to Audiology.
5. To understand basic medical terminology relating to ENT & Audiology to enable timely and accurate relaying of information,
6. To work closely with other team members when chasing outstanding actions and processes, ensuring strong and clear communication throughout.
7. Following up and tracking outcomes of requests and acting on these in a timely, appropriate manner.
8. Provide basic advice and refer on or sign-post to other sources of support.
9. Co-ordinate and organise reviews as required and to exchange that information clearly and concisely dealing with anxiety, cultural or language difficulties.
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