Training Hub AdministratorinPeterboroughinPeterboroughPUBLISHED FRI 18 OCT 2024
The successful candidate will embody a professional and positive demeanor while working collaboratively in a team environment. With a hybrid working model necessitating at least one day in the office and flexibility to travel within Cambridgeshire and Peterborough, the role demands effective prioritisation and time management skills while adhering to policies related to health, safety, and data protection. Additionally, the administrator will be involved in undertaking general administrative duties, responding to inquiries, and supporting the team's overall objectives, including participating in personal development and training as required.
Cambridgeshire and Peterborough have an exciting opportunity for a talented and experienced administrator to join the Training Hub team supporting and coordinating the planning of a range of administrative duties.
Hybrid working requiring 1 day in the office a week.
We require flexibility to travel to PCNs/Practices and Training Venues around Cambridgeshire and Peterborough.
The successful candidate will be required to understand, promote and coordinate administrative duties for general practice across all levels by:
- Providing guidance and support to the Training Hub project manager.
- Supporting the Training Hub in the preparing, facilitating and delivery of training events.
- Adhering to NHS Quality Processes and guidelines
- Supporting the expansion and capacity targets.
About us
Communication/Customer Service and Team working
Engage GP practices and their staff across Cambridgeshire and Peterborough.
Communicate with people at all levels in an appropriate manner that is consistent with their level of understanding, culture, background and preferred way of communicating.
Act responsibility as a team member and seek help where necessary.
Always present a positive image of self and of the Training Hub by being welcoming and maintaining a professional attitude .
Be an active and supportive member of a team, punctual and well presented.
Respond to telephone and email queries from stakeholders.
Work closely with system partners, commissioners and training programmes to deliver project support.
Administration
Monitor NHS C&P email ensuring all emails associated with the Training Hub have been actioned.
Update and monitor the Training Hub website with information, events and resources
Demonstrate good organisational skills and prioritise work as necessary.
Keep accurate and complete records in a written or electronic format consistent with legislation, policies and procedures and are kept in accordance with where the department placement is based.
Routine filing and storage of confidential documentation as required.
Undertake any other administrative duties specified by the Training Hub Project Manager.
Support the Training Hub Manager in producing and highlighting performance reports.
Minute all Training Hub meetings, update Action Logs and support and remind owners to complete actions on time.
Support the Training Hub Project Manager in co-ordinating and recording project or workstream records.
Support the Training Hub in the delivery of training events.
Source training venues; act as a single point of contact for the Training Hub and respond to enquiries.
Collate relevant data and information.
Maintain up to date training plans, reports and records.
Manage invoice flow from receipt to payment, maintaining records and ensuring that invoices are processed accurately and on time.
Planning and Organising
Work within the limits of own competence and responsibility and refer issues beyond these limits to relevant people.
Use and maintain resources efficiently and effectively.
Prioritise own workload and organise own work to meet these priorities and reduce risks to quality.
Maintain a safe and tidy working environment.
People and Resources
Support colleagues to help meet work demands and ensure training hub work is being completed
Identify, with the help of others, tasks required within own job role.
Recognise areas of self-improvement and seek support to develop.
Undertake mandatory/statutory training as and when required by GPN policy.
Participate in appraisals and agree a personal development plan.
General Standards
Adhere to GPNs policies and procedures.
Treat all information in accordance with the General Data Protection Act 2.
Report any area of concern to the Training Hub Project Manager.
The job description will be reviewed where appropriate by the Line Manager and may be amended after discussion with the post holder.
This role profile is intended as a guide to the main responsibilities of the post, and the post holder will be required to undertake such duties appropriate to the position as may be required by the Line Manager to ensure the smooth running of the service.
Health and Safety
Within their own area of responsibility, the post holder will be responsible for assessing the risks to the health and safety of staff, and visitors or to the achievement of GPNs objectives.
The post holder must ensure that identified risks are reported so that significant clinical and non-clinical risks are included in GPNs Risk Register.
Dignity at Work
Be responsible for their own behaviour.
Be aware of GPNs Anti-Harassment and Bullying policy.
Comply with requests to attend training and similar activities in support of the policy.
Comply with requests for information regarding harassment and bullying in GPN as required.
Treat all colleagues and customers/clients in a manner which meets equal opportunities and good practice.
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