Administrator in Bicester inBicester PUBLISHED TUE 31 DEC 2024 Jump to job information section
Principal Medical Limited rUSA920e
Job description
Principal Medical Limited, a dedicated not-for-profit organisation, is seeking a highly organised and detail-oriented Administrator to support the vital work of both our Community Gynaecology Team and Frailty Team. Your contribution will be instrumental in maintaining the efficiency of operations and supporting patient care. If you are passionate about making a meaningful impact within healthcare and thrive in a collaborative, fast-paced environment, we would love to hear from you.
As part of our dynamic, patient-centred organisation, you will have the opportunity to work alongside dedicated professionals, making a positive difference in the lives of the communities we serve.
The post-holder will be required to provide administrative support in a split-role for the Community Gynaecology and Frailty teams as the services develop projects across the Oxfordshire & Northamptonshire counties. Ensuring effective time management and communication skills are key to the success of this role; the administrator will be liaising with patients, clinicians working within the services and external organisations.
About us
Key Responsibilities:
- Assist the Co-ordinator(s) in adding referrals, booking appointments/visits and answering telephone calls in a timely and appropriate manner.
- Allocate workload to the Frailty team clinicians according to capacity, amending as appropriate to meet service demand.
- Support the smooth and efficient running of CGS clinics by liaising with those providing clinic locations to ensure appropriate levels of both clinical and non-clinical consumables are available.
- Ensure records, information systems and files are maintained accurately, to allow a clear audit trail.
- Aid the Co-ordinator(s) in collating data for reporting purposes.
- Liaise with General Practitioners, Practice medical secretaries and other staff as appropriate.
- Support changes associated with booking appointments and cancellations in a timely and appropriate manner, making changes due to sickness, emergency leave, short-notice annual leave and patient cancellations.
- Provide consistent communication to CGS patients by sending appointment confirmations, referral letters and test request labels in a timely manner, to ensure no delay to patient care.
- Always work safely in accordance with legislation and in line with company policies and procedures.
- Provide ad-hoc support to wider administration teams to ensure that clinicians and referrers to services are always responded to as efficiently as possible.
Professional / Ethical Practice
This involves:
- Acting in accordance with Principal Medical Limited (PML) protocols and policies and the Law.
- Maintaining confidentiality and communicating patient information in accordance with the Data Protection Act 1998.
- Working in a non-judgmental anti-discriminatory way, with regard to the cultural and religious beliefs of individuals and groups.
- Working within boundaries of competency and knowledge at all times.
Personal Development
This involves:
- Attending staff meetings, team meetings and in-service training as directed.
- Taking responsibility for his / her own learning and development.
- Participating in an annual appraisal to identify personal / professional development plan.
- Taking an active part in learning opportunities and keeps their own personal learning and development portfolio.
- Taking opportunities to assist other health and social care disciplines.
- Understanding own position and job within the team.
- Understanding where to go for support when needed.
- Participate in the induction of new staff as required.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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