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An exciting opportunity has arisen for a highly motivated Band 2 Ward Clerk to join the Hyper Acute Stroke Unit (HASU) at Charing Cross Hospital.
As a Band 2 Ward Clerk you will be a vital member of the ward team, ensuring patient information is maintain, stored and shared correctly. You will also be the first point of contact for patients and visitors and so a high level of customer service and professionalism is required.
What we offer:
- Direct support from the ward manager and their deputies.
- On-going training and access to a wide range of learning, development and innovation opportunities.
- Quality Improvement & Leadership courses.
- Full induction programme and team-based (self) rostering
- Help take your career in the right direction, develop your skills and make a real difference in the lives of our patients and their families.
Please contact the hiring manager if you have any questions about this process.
Please ensure that you check your emails regularly throughout the recruitment process.
The post holder is responsible for:
- Excellent record keeping in line with GDPR, Caldicott Principles and Trust policy.
- Excellent customer service skills ensuring that patients and visitors have a positive experience of the ward and that any enquiries are handled with care and attention to detail.
- Supporting the ward with administrative tasks, including preparing patient information, managing data using the patients electornic patient record and ordering supplies.
- Answering the telephone and emails in a professional and courteous manner.
- Greeting patients, visitors and staff on their arrival to the ward and ensuring front door security is maintained, raising any concerns to the nurse in charge and the ward manager.
- Any other administrative tasks within scope as delegated by the ward manager.
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.
An exciting opportunity has arisen for a highly motivated Band 2 Ward Clerk to join the Hyper Acute Stroke Unit (HASU) at Charing Cross Hospital.
As a Band 2 Ward Clerk you will be a vital member of the ward team, ensuring patient information is maintain, stored and shared correctly. You will also be the first point of contact for patients and visitors and so a high level of customer service and professionalism is required.
What we offer:
- Direct support from the ward manager and their deputies.
- On-going training and access to a wide range of learning, development and innovation opportunities.
- Quality Improvement & Leadership courses.
- Full induction programme and team-based (self) rostering
- Help take your career in the right direction, develop your skills and make a real difference in the lives of our patients and their families.
Please contact the hiring manager if you have any questions about this process.
Please ensure that you check your emails regularly throughout the recruitment process.
The post holder is responsible for:
- Excellent record keeping in line with GDPR, Caldicott Principles and Trust policy.
- Excellent customer service skills ensuring that patients and visitors have a positive experience of the ward and that any enquiries are handled with care and attention to detail.
- Supporting the ward with administrative tasks, including preparing patient information, managing data using the patients electornic patient record and ordering supplies.
- Answering the telephone and emails in a professional and courteous manner.
- Greeting patients, visitors and staff on their arrival to the ward and ensuring front door security is maintained, raising any concerns to the nurse in charge and the ward manager.
- Any other administrative tasks within scope as delegated by the ward manager.
About us
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.
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