Team Administrator inBarnard castle inBarnard castle PUBLISHED MON 6 JAN 2025

Band 3: £24,071 to £25,674 a year per annum PERMANENT GOOD SALARY

HMP MENTAL HEALTH NHS

Tees Esk and Wear Valleys NHS Foundation Trust rgeQRa2c

Tees Esk and Wear Valleys NHS Foundation Trust is seeking a dedicated Team Administrator for its mental health team based at HMP Deerbolt in Barnard Castle. The role involves providing comprehensive administrative and secretarial support, managing the service's daily operations efficiently, and maintaining effective communication with colleagues and service users. Ideal candidates should have a keen eye for detail, the ability to prioritize tasks, and a caring approach, particularly towards mental health issues.

Candidates are expected to have NVQ Level 3 or equivalent experience, proficiency in MS Office, and preferably some previous experience within the NHS. The position requires working hours from 8 am to 4 pm, Monday to Friday, and the successful applicant must undergo prison clearance. Training for specific systems used in the role will be provided, and applicants should have the right to work in the UK, as sponsorship is not available for this position.

We are looking to employ a hardworking, conscientious individual who will work as Team Administrator within the the mental health team at HMP Deerbolt.

HM Prison Deerbolt is a male Category C Training Prison in Barnard Castle.

You will be responsible for providing a high quality, flexible, administrative and secretarial support. The post holder will have joint responsibility for coordinating the day-to-day running of the service whilst ensuring work is completed in a timely and efficient manner.

We are looking for an individual who is capable of complimenting the current service provision, has the ability to work under pressure. Working Hours are 8am - 4pm Mon-Fri.

You will be required to work at HMP Deerbolt and undertake prison clearance.

The successful applicant will ideally have an awareness of mental health issues and will be able to demonstrate a caring and sensitive approach to their work. They will have an eye for detail and a high degree of accuracy. They will be able to effectively and clearly communicate with colleagues, service users, their families and acute trust colleagues.

As a team player, you'll be able to prioritise your work in order to meet deadlines and have a patient focused approach. Previous experience of working within the NHS is desirable but not essential, as full induction will be provided.

You are required to have NVQ Level 3 in relevant field or equivalent experience (or willingness to achieve within an agreed timescale) good standard of English and Mathematics; experience of working in a busy administrative environment and be proficient in the use of MSOffice with experience of patient records systems.

The prison mental health teams use system 1 and training will be provided.

About us
Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.

You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.

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More about the NHS

The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...

More about MENTAL HEALTH

Mental health has emerged as a critical issue in the United Kingdom, particularly in the wake of the COVID-19 pandemic. The crisis highlighted the fragility of mental well-being across different demographics, from children and adolescents to adults and the elderly. It has sparked a wider conversation about the importance of mental health care, accessibility, and the stigmas often associated with mental illnesses. Learn more...

Useful skills for a Team Administrator: Click to view

To work as a Team Administrator in the UK, you will need a combination of technical, organizational, and interpersonal skills. Here are some key skills that are typically required for this role:

1. Organizational Skills: Ability to manage multiple tasks, prioritize work, and keep the team organized and on track.

2. Communication Skills: Strong verbal and written communication abilities to effectively interact with team members, clients, and stakeholders.

3. Administrative Skills: Proficiency in general administrative tasks such as scheduling, record-keeping, and document management.

4. IT Literacy: Familiarity with common office software (e.g., Microsoft Office Suite, Google Workspace) and may also include knowledge of project management tools (e.g., Trello, Asana).

5. Time Management: Ability to manage time efficiently and meet deadlines.

6. Attention to Detail: Ensuring accuracy in documents, reports, and other communications is crucial.

7. Interpersonal Skills: Ability to build relationships and work collaboratively with others, while also being able to handle conflicts and challenges diplomatically.

8. Problem-Solving Skills: Ability to identify issues and develop solutions quickly and efficiently.

9. Adaptability: Being flexible and open to change in a fast-paced environment, as teams may shift priorities frequently.

10. Customer Service Orientation: Providing support and assistance to team members and other departments as needed, maintaining a professional and positive attitude.

11. Basic Financial Skills: Understanding budgeting and financial tracking may be beneficial, depending on the role.

12. Confidentiality and Discretion: Handling sensitive information with care and professionalism is crucial.

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