Clinical Support Worker - KUTC inKendal inKendal PUBLISHED THU 12 DEC 2024

Band 3: £24,071 to £25,674 a year per annum PERMANENT GOOD SALARY

NHS WEEKEND

University Hospitals of Morecambe Bay NHS Trust rDR2aei6

Opportunity to work in a friendly and supportive team environment.

Active involvement in providing direct patient care, making a positive impact on the community.

Flexible working hours with options for both full and part-time roles to fit various lifestyles.

Continuous training and development opportunities to enhance skills and knowledge in healthcare.

Work in a high-traffic environment, gaining diverse experience with 32,000 patients annually.

Ability to collaborate closely with community nursing and acute care professionals, enhancing teamwork experience.

Engagement in a forward-thinking approach to patient care, contributing to innovative health service delivery.

The University Hospitals of Morecambe Bay NHS Trust is seeking a Clinical Support Worker to join the team at the Kendal Urgent Treatment Centre (KUTC) in Westmorland General Hospital. The successful candidate will provide patient care under the supervision of a registered professional, working in a busy environment that serves approximately 32,000 patients annually with minor injuries and illnesses. Positions are available for both full and part-time hours, requiring a highly focused and motivated individual with strong communication skills and the ability to handle pressure.

Candidates should possess basic literacy and numeracy skills, an NVQ level 3 in Health and Social Care or a related area, and a minimum of six months of relevant healthcare experience. Shift work is necessary, including evenings, weekends, and holidays, as the unit operates daily from 8 am to 11 pm. Full training and development will be provided to support the new hire in meeting the role's requirements.

A rare opportunity has arisen for a Clinical Support Worker to join our friendly team working in the Kendal Urgent Treatment Centre (KUTC) at Westmorland General Hospital.

The department currently sees around 32,000 patients a year with minor injury/illness. We pride ourselves on our friendly, hardworking team and our forward thinking approach to the care of our patients.

Working closely with our community nursing and Acute Trust colleagues we aim to provide accessible and credible services.

We will consider applications for both full and part time hours.

The job holder will be actively involved in providing patient care under the supervision of a registered professional.

Applicants need to be highly focused, enthusiastic and motivated; able to demonstrate appropriate skills for the role.

Excellent communication and interpersonal skills with the ability to use your own initiative is essential as is the ability to plan and organise your time and to work under pressure.

A flexible approach to working as the post requires shift work including days, evenings, weekends and bank holidays. The unit is open 7 days a week, 365 days of the year from 8am to 11pm, with patients being able to book in until 10pm.

The successful applicant will possess

Basic Literacy and Numeracy skills
NVQ level 3 in Health and Social Care or care Related Area
Care Certificate or the willingness and ability to undertake
A minimum of 6 months experience of working in a healthcare setting delivering clinical or personal care
Full training and development will be available to support the skills and knowledge required within this role

About us
To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website www.jobsincare.com/job/jbnsdBuP

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More about the NHS

The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...

Useful skills for a Clinical Support Worker - KUTC: Click to view

To work as a Clinical Support Worker (CSW) in the UK, you typically need a combination of personal attributes, practical skills, and knowledge relevant to the role. Here’s a list of key skills and qualities that are often essential:

1. Communication Skills: Effective verbal and written communication is crucial when interacting with patients, families, and healthcare professionals.

2. Empathy and Compassion: Understanding and being sensitive to the needs and feelings of patients is vital in providing support and care.

3. Teamwork: Ability to work collaboratively with other healthcare staff, including nurses, doctors, and other support workers.

4. Attention to Detail: Being vigilant and accurate in tasks to ensure patient safety and proper care delivery.

5. Basic Clinical Skills: Familiarity with basic clinical procedures, such as taking vital signs, assisting with mobility, or basic patient hygiene.

6. Emotional Resilience: Being able to cope with the emotional demands of the job, especially in challenging or distressing situations.

7. Organizational Skills: Ability to prioritize tasks, manage time effectively, and keep organized records.

8. Adaptability: Flexibility to respond to varying patient needs and changing healthcare environments.

9. Basic IT Skills: Competence in using hospital systems, care management software, and other technology as necessary.

10. Health and Safety Awareness: Knowledge of basic health and safety protocols to ensure a safe working environment for both patients and staff.

11. Understanding of Patient Confidentiality: Awareness of data protection and confidentiality laws (e.g., GDPR) related to patient information.

12. Cultural Competence: Being respectful and understanding of diverse cultures and backgrounds of patients.

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