Leadership Role, Opportunity to lead and manage a team, fostering professional development and teamwork in the Digital Health Records department.
Impact on Patient Care, Directly contribute to improving the efficiency and accuracy of patient records, positively influencing patient care and outcomes.
Professional Growth, Engage in ongoing training and development, both personally and for new staff, enhancing skills in digital health record management.
Dynamic Work Environment, Work in a fast-paced setting that adapts to the changing needs of the Trust, providing a diverse range of challenges every day.
Collaboration Opportunities, Collaborate closely with other team leaders and supervisors, promoting interdepartmental relationships and support systems.
Technical Engagement, Gain hands-on experience with high-specification document scanners and digital record systems, enhancing technical proficiency.
The Digital Health Records - Team Lead role at Great Western Hospitals NHS Foundation Trust in Swindon involves leading the Digital Health Records department to ensure efficient management of both paper and digital records across the Trust. The team lead will prioritize tasks, conduct daily quality checks, manage off-site paper records, and oversee the training of new staff. Responsibilities also include coordinating the handling of incoming referrals, maintaining document scanners, and ensuring that subject access requests are processed within relevant timescales.
Additionally, the team lead will manage the distribution of outpatient clinic files, address routine queries regarding case notes and digital records, and monitor the accurate completion of death notices. Collaboration with Digital Health Records Supervisors and participation in departmental meetings are also key components of the position, aimed at continuously improving service performance and effectiveness.
Additionally, the team lead will manage the distribution of outpatient clinic files, address routine queries regarding case notes and digital records, and monitor the accurate completion of death notices. Collaboration with Digital Health Records Supervisors and participation in departmental meetings are also key components of the position, aimed at continuously improving service performance and effectiveness.
An exciting opportunity has arisen to join the Digital health records team, for a full time, team lead post.
To provide team leadership within the Digital Health Records department, providing an efficient service throughout the Trust in both paper and digital records. To prioritise duties to meet the changing and conflicting demands of the Trust, ensuring that paper and digital records are available, prepared and are correctly formatted. To ensure daily quality checks are performed on digital records. Manage paper records from off-site storage. To be responsible for the training of new staff.
- Provide day to day leadership and allocate workload within the Digital Health Records team in paper and digital records, incoming referrals both paper and digital & deceased patients.
- Regularly reviews practices and introduces any changes necessary to improve performance and provide an effective and forward looking service.Manage the provision of skinny files for outpatient clinics.
- Produce daily list for outpatient clinics.
- Oversee the collection of skinny files and paper records from clinics/wards on a daily basis.
- Carry out maintenance and cleaning of high-specification document scanners.
- Deal with routine queries concerning all aspects of case note / digital records.
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- Ensure subject access requests (SAR) are processed, added to the database, and copies sent to solicitors/patients within relevant timescales.
- Monitor recording of death notices ensuring they are accurately completed in a timely manner.
- Co- ordinate the training of new staff, ensuring both initial and refresher training is provided.
- Work closely with the Digital Health Records Supervisors and other team leaders, supporting each other ensuring all duties and tasks are completed.
- Actively participate in department meetings.
- To ensure daily quality checks are performed on digital records.
Please see attached Job Description for further details.
More information related to this job opportunity, from jobsincare:
Here are 5 questions you could be
asked
if you apply for this job:
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1. Can you describe your experience in leading a team, particularly in a healthcare or records management environment?
2. How do you prioritise your team's workload when faced with conflicting demands?
3. What strategies do you employ to motivate and engage your team members?
4. How would you approach training new staff within the Digital Health Records team?
5. Can you provide an example of a time you had to manage a challenging situation within a team? How did you handle it?
1. Can you describe your experience in leading a team, particularly in a healthcare or records management environment?
2. How do you prioritise your team's workload when faced with conflicting demands?
3. What strategies do you employ to motivate and engage your team members?
4. How would you approach training new staff within the Digital Health Records team?
5. Can you provide an example of a time you had to manage a challenging situation within a team? How did you handle it?
More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
Useful skills for a Digital Health Records - Team Lead:
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To work in digital health records (DHR) in the UK, you will typically need a combination of technical, analytical, and interpersonal skills. Here are some key skills and qualifications that are often sought after in this field:
Technical Skills:
1. Health Informatics: Understanding of how health information systems work and how they support patient care.
2. Data Management: Skills in managing, analyzing, and interpreting health data, including experience with databases and data entry systems.
3. Electronic Health Records (EHR) Systems: Familiarity with popular EHR systems (e.g., EMIS, System One, Cerner) and their functionalities.
4. IT Proficiency: Proficiency in using software applications, including Microsoft Office Suite, and special software used in health records management.
5. Programming Knowledge: Basic knowledge of programming languages such as SQL, Python, or R can be beneficial for data analysis.
6. Cybersecurity Awareness: Understanding of data security practices and regulations related to safeguarding patient information.
Analytical Skills:
1. Attention to Detail: Ability to ensure accurate data entry and maintain high-quality health records.
2. Problem-Solving: Skills to identify issues and develop solutions regarding data management and reporting.
3. Data Analysis: Ability to interpret medical data and understand its implications for patient care.
Regulatory Knowledge:
1. Understanding of Regulations: Knowledge of relevant legislation and regulations governing healthcare data, such as GDPR and the Data Protection Act 2018.
2. Clinical Governance: Understanding the principles of clinical governance as it applies to health records management.
Interpersonal Skills:
1. Communication Skills: Strong verbal and written communication skills for interacting with healthcare professionals and patients.
2. Team Collaboration: Ability to work effectively within a multidisciplinary team, engaging with clinicians, IT staff, and managers.
3. Patient-Centric Focus: Awareness of the importance of patient confidentiality and the ethical considerations involved in handling health records.
Education and Qualifications:
- Relevant Degree: A degree in health informatics, information technology, computer science, or a related field can be advantageous.
- Professional Certifications: Further qualifications or certifications in health informatics or data management (e.g., Certified Health Data Analyst) can enhance job prospects.
- Experience: Practical experience in a healthcare setting, such as internships or roles in administrative or IT support, can be valuable.
Additional Skills:
1. Training Ability: Skills to train healthcare staff on new DHR systems and processes effectively.
2. Adaptability: Ability to stay updated with emerging technologies and changes in health informatics.
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