Healthcare Support Worker - New to Care inPortsmouth inPortsmouth PUBLISHED THU 7 NOV 2024

Band 2 PERMANENT GOOD SALARY

END OF LIFE HCSW NHS

Portsmouth Hospitals University NHS Trust rC7Dz2jT

Opportunity to kickstart a rewarding career in the NHS without prior experience, with extensive training and support provided.

Participate in an in-depth induction program that leads to obtaining the Care Certificate, enhancing professional qualifications.

Variety of working patterns available, allowing for flexibility and potential shift allowances, making the role suitable for different lifestyles.

Work directly with patients, making a positive impact on their comfort and dignity, which contributes to a fulfilling career.

Collaborative team environment fostering support, learning, and development through shared experiences and projects.

Emphasis on professional education and development, providing opportunities for ongoing training and skill advancement.

The Portsmouth Hospitals University NHS Trust is seeking compassionate individuals for the role of Healthcare Support Worker (HCSW) - New to Care in Portsmouth. This entry-level position does not require prior care experience and emphasises finding candidates with the right values and attitudes. Successful applicants will undergo a comprehensive induction program leading to the Care Certificate, helping them acclimatize to the organisation. Responsibilities include assisting with patient hygiene, comfort, and mobility, serving meals, and maintaining a clean environment while ensuring the dignity and privacy of patients at all times.

Candidates must demonstrate proficiency in Maths and English at Level 1 and will be expected to work collaboratively with healthcare professionals to meet patient needs. The role may involve working with unpleasant conditions and requires effective communication and teamwork. Ongoing education and personal development are essential, and HCSWs will be encouraged to participate in trust initiatives, training, and the appraisal process.

Do you have a caring nature? Are you looking to kickstart your career in the NHS? Are you a Team player? Can you provide evidence of Maths and English at Level 1?

Our main priority for this job role is to find people with the right values, behaviours and attitudes that match our own could this be you? You dont need to have previous experience,we will work together to help you become an excellent Healthcare Support Workerat Portsmouth Hospital University NHS Trust.

Please note this is an advert for candidates who do not have care experience.

You will start your career with us by taking part in our in-depth induction program, designed to support you in finding your feet within our organisation, and quickly feel part of the team. The induction program leads to the Care Certificate.

The HCSW role includes a variety of working patterns which attract shift allowances.

Typical day-to day duties include:

Provide care for patients,helping to maintain their personal hygiene, which will sometimes include working with human excreta and bodily fluids
Provide physical comfort for patients, whilst ensuring their privacy and dignity is always maintained
Wash and dress patients, and helping them to safely move around
Serve meals and help with feeding
Assist with cleaning tasks and making beds
Record information to patient administration system and assist team with other administrative duties

Most importantly, you will ensure patient experience is positive by treating all patients, relatives, and colleagues in accordance with Trust values.

Please upload a copy of Maths and English (GCSE or equivalent International ) qualifications to your application, without this information you will not be invited to interview.

(Any issues uploading please send a copy to )

About us
Key Responsibilities:
Patient Safety, Patient Experience and Use of Resources
Ensure all possible steps are taken to safeguard the welfare, safety and security of patients, visitors and staff in accordance with Trust policies.
Meet the needs of a specified group of patients under the direction of a registered health care professional. Acting within your sphere of competence always as determined by the minimum skill set for HCSWs.
Provide care to patients to maintain their personal hygiene and physical comfort ensuring that their privacy and dignity is always maintained. Work in partnership with patients to respect their rights and choices.
Recognise patients needs and changing condition and respond appropriately and effectively.
Assist in the emergency resuscitation of patients as per Portsmouth Hospitals Resuscitation Policy.
Assist with patient admissions and discharges.
Maintain dignity, comfort and sensitivity of patients and their relatives during end of life care.
Maintain a clean and safe environment for patients and ensure follow Trust Policy regarding Infection Control and Prevention.
Report adverse incidents in accordance with Trust policy
Record and report information onto patient administration systems in written and electronic format, including assisting generic admin duties to assist the team.
Always promote and demonstrate effective verbal and non-verbal communication with patients, relatives and colleagues recognising the need for tact, consideration and confidentiality.
Requirement to work in environment with unpleasant working conditions e.g. bodily fluids.
Team working
Undertake specific organisational and administrative duties as required.
Assist other clinical areas within the Trust as the clinical situation and staffing levels require
Participate in innovation and quality of healthcare by attending ward or department meetings, participate in projects, including audit and quality initiatives pertinent to the role.
Act as a link or associate link for a specific area of practice, e.g. health and safety, infection control
Take part in the orientation/induction of new HCSWs and provide support and development to enable them to develop the skills and knowledge required for their role.
Treat all patients and colleagues with respect in accordance with Trust values and Equality and Diversity Policy.
Professional Education and Development Role
Complete the Trust Competency Framework for HCSWs and achieve the minimum skill set (list of competencies as defined in generic competency framework).
Maintaining own learning record of evidence.
Develop skills relevant to role in clinical speciality as identified by ward/department leader and in accordance with Trust Policies.

Recognise the need to participate in ongoing personal development by attending essential training for the role. Participate fully in the Appraisal and Development Review Process.

More information related to this job opportunity, from jobsincare:

Here are 5 questions you could be asked if you apply for this job: Start practice interview... NEW!

1. Can you tell us about a time when you demonstrated care or compassion towards someone in need?

2. What motivated you to apply for a position as a Healthcare Support Worker in the NHS, despite not having previous experience in care?

3. What do you believe are the key responsibilities of a Healthcare Support Worker?

4. How do you think you will handle working with human excreta and bodily fluids while maintaining patient dignity and respect?

5. Can you provide an example of a situation where you worked as part of a team? What was your role and how did you contribute?

Start a practice interview... NEW!

1. Can you tell us about a time when you demonstrated care or compassion towards someone in need?

2. What motivated you to apply for a position as a Healthcare Support Worker in the NHS, despite not having previous experience in care?

3. What do you believe are the key responsibilities of a Healthcare Support Worker?

4. How do you think you will handle working with human excreta and bodily fluids while maintaining patient dignity and respect?

5. Can you provide an example of a situation where you worked as part of a team? What was your role and how did you contribute?

Start a practice interview... NEW!

More about the NHS

The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...

Useful skills for a Healthcare Support Worker - New to Care: Click to view

To work as a Healthcare Support Worker in the UK, you typically need a combination of skills and qualities. Here’s a list of essential skills and competencies:

1. Communication Skills: The ability to communicate effectively with patients, their families, and healthcare professionals is crucial. This includes listening skills and the ability to convey information clearly.

2. Empathy and Compassion: Healthcare support workers must be able to show kindness and understanding towards patients, many of whom may be vulnerable or in distress.

3. Teamwork: Working well with others is essential in a healthcare setting. Support workers often collaborate with nurses, doctors, and other healthcare professionals.

4. Attention to Detail: Being able to notice changes in a patient’s condition and being meticulous about following care plans and procedures is vital.

5. Organizational Skills: The ability to manage time effectively and prioritize tasks in a busy healthcare environment is important.

6. Basic Medical Knowledge: Familiarity with basic medical terminology and an understanding of healthcare practices can be beneficial.

7. Physical Stamina and Strength: The role can be physically demanding, requiring the ability to lift and move patients or equipment.

8. Problem-Solving Skills: The ability to think on your feet and adapt to changing situations is useful in healthcare settings.

9. Respect for Diversity: Understanding and respecting different backgrounds, cultures, and needs of patients is essential for providing inclusive care.

10. Technical Skills: Basic computer skills may be needed for maintaining patient records and using healthcare software.

11. Confidentiality and Professionalism: Adhering to ethical standards and maintaining patient confidentiality is critical in healthcare.

More from Portsmouth Hospitals University NHS Trust

Orthopaedics Clinical FellowshipinCosham

Locally Employed DoctorinPortsmouth

Speech & Language TherapistinPortsmouth

inPortsmouth

50.8502874 -1.0699171 Portsmouth

in Portsmouth click to show distance

Click to enable the interactive map at this job's location

Locations are approximate. Learn more