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Medical SecretaryinDarlingtoninDarlingtonPUBLISHED MON 17 MAR 2025

£27,000 to £27,000 a year  PERMANENT 
MENTAL HEALTHMULTI-DISCIPLINARYPENSION

Cygnet Health CareFollow Cygnet Health Care

Opportunity to make a positive difference in the lives of patients and service users every day.
Strong career progression opportunities within a supportive and vibrant culture.
Access to expert supervision and professional development to enhance skills.
Comprehensive benefits package including healthcare, financial support, and discounts on shopping, travel, and leisure.
Engagement in meaningful work within a collaborative, multi-disciplinary team environment.
Development of organisational and communication skills through diverse responsibilities such as managing patient records and attending clinical meetings.
Experience in a specialized mental health setting, enhancing knowledge and expertise in mental health care.
Are you a compassionate individual looking to make a meaningful impact in the care sector? Cygnet Health Care is inviting applications for a devoted Medical Secretary at our Victoria House service in Darlington. This full-time role (40 hours a week) allows you to be an integral part of our supportive team, where you’ll ensure the smooth operation of services for our vulnerable male patients facing acute mental health challenges.

As a Medical Secretary, you’ll provide exceptional secretarial support to our dedicated medical team, maintain positive working relationships with fellow professionals, and contribute to a collaborative environment focused on recovery. You’ll take minutes at important meetings, prepare patient documentation, and help create a seamless journey from admission to discharge for our service users. At Cygnet, we prioritise your growth and well-being with excellent career progression opportunities, robust support systems, and fantastic perks, including health and financial benefits. Join us in this rewarding journey where your skills can truly make a difference to those in our care. Apply now to turn your passion into a fulfilling career.
Opportunity to make a positive difference in the lives of patients and service users every day.
Strong career progression opportunities within a supportive and vibrant culture.
Access to expert supervision and professional development to enhance skills.
Comprehensive benefits package including healthcare, financial support, and discounts on shopping, travel, and leisure.
Engagement in meaningful work within a collaborative, multi-disciplinary team environment.
Development of organisational and communication skills through diverse responsibilities such as managing patient records and attending clinical meetings.
Experience in a specialized mental health setting, enhancing knowledge and expertise in mental health care.

More about MENTAL HEALTH
Mental health has emerged as a critical issue in the United Kingdom, particularly in the wake of the COVID-19 pandemic. The crisis highlighted the fragility of mental well-being across different demographics, from children and adolescents to adults and the elderly. It has sparked a wider conversation about the importance of mental health care, accessibility, and the stigmas often associated with mental illnesses.Learn more...
Useful skills for a Medical Secretary:
To work as a Medical Secretary in the UK, you should possess a combination of technical, administrative, and interpersonal skills. Here are the key skills and qualifications that are often required:
Essential Skills:
1. Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and keep track of appointments, medical records, and correspondence.
2. Communication Skills: Strong written and verbal communication skills to interact with healthcare professionals, patients, and other stakeholders.
3. Computer Literacy: Proficiency in using Microsoft Office (Word, Excel, Outlook) and medical software (like NHS systems, EMIS, or SystmOne).
4. Typing Skills: Fast and accurate typing skills are essential for transcription and data entry.
5. Attention to Detail: Accuracy is critical when handling patient records, medical documents, and databases.
6. Confidentiality Awareness: Understanding of patient confidentiality and data protection laws (e.g., GDPR) to ensure sensitive information is handled appropriately.
7. Knowledge of Medical Terminology: Familiarity with medical terminology, procedures, and anatomy to understand documents and communicate effectively in a healthcare environment.
8. Customer Service Skills: Ability to assist patients and address their inquiries empathetically and professionally.
9. Teamwork: Ability to work within a multidisciplinary team and collaborate with healthcare professionals.
10. Problem-Solving Skills: Capacity to handle issues that may arise and find solutions quickly.
Qualifications:
- Education: A minimum of GCSEs in English and Maths is usually required. A qualification in business administration or medical administration can be advantageous.
- Experience: Previous experience in an administrative role, especially in a healthcare setting, is beneficial but not always essential.
- Professional Development: Consider obtaining certifications related to medical administration or secretarial work to enhance your qualifications.
Additional Skills:
- Time Management: Ability to manage time effectively and meet deadlines.
- Adaptability: Flexibility to handle changing workloads and environments in a busy medical practice.
- Knowledge of NHS Protocols: Understanding of NHS procedures, policies, and regulations can be helpful.
Conclusion
 


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