Outpatients ReceptionistinAshton-under-Lyne inAshton-under-LynePUBLISHED TUE 11 MAR 2025

Band 2 PERMANENT
EMPATHYNHSWEEKEND

Tameside and Glossop Integrated Care NHS Foundation TrustrWccFGRm

Opportunity to work in a vital healthcare setting, contributing directly to patient care and service delivery.

Permanent position with job security in a reputable NHS Foundation Trust.

Flexible working hours across a 7-day rota, which can promote a better work-life balance.

Development of strong customer service and communication skills, which are valuable in any career.

Engagement with a diverse range of patients and relatives, enhancing interpersonal skills and empathy.

Possibility for career growth and development within the NHS, including training opportunities and advancement.

Active role in a team environment, fostering collaboration and teamwork skills.

Join Our Caring Team as an Outpatients Receptionist in Ashton-under-Lyne!

Are you a compassionate individual with a knack for providing excellent customer service? If so, Tameside and Glossop Integrated Care NHS Foundation Trust is seeking a dedicated Outpatients Receptionist to join our friendly team on a permanent basis. With a flexible rota covering shifts from 7am to 8pm, including weekends and bank holidays, this is an ideal opportunity for women looking for a fulfilling role that fits into their lifestyle. You'll be at the heart of our outpatient service, ensuring patients and their families receive the warm and efficient support they deserve.

In this vital role, you will utilise your computer skills to manage patient information accurately while greeting individuals with a friendly smile. Your ability to handle administrative tasks and communicate effectively will be crucial in creating an inviting atmosphere. We value reliability, enthusiasm, and a commitment to confidentiality. If you have a caring nature and thrive in a busy environment, we would love to hear from you. Take the next step in your career and help us make a difference in the lives of those who need it most!

Opportunity to work in a vital healthcare setting, contributing directly to patient care and service delivery.

Permanent position with job security in a reputable NHS Foundation Trust.

Flexible working hours across a 7-day rota, which can promote a better work-life balance.

Development of strong customer service and communication skills, which are valuable in any career.

Engagement with a diverse range of patients and relatives, enhancing interpersonal skills and empathy.

Possibility for career growth and development within the NHS, including training opportunities and advancement.

Active role in a team environment, fostering collaboration and teamwork skills.

Outpatients Receptionist - Band 2 22 hours - permanent

The Outpatient reception rota is across 7 days. Staff are required to cover shifts between the hours of 7am to 8pm Monday to Sunday, inc. Bank holidays. The successful candidate must be able to support the flexibility of the rota.

We are looking to recruit a reliable and enthusiastic individual to join our busy team in providing a professional and effective Reception and clerical service for the Trusts Outpatients Service. Computer literacy is essential as you will be expected to input and extract information from various Trust Patient Administrative Systems. Good customer service skills are also essential within this role.

Please note this role may require physical effort at times when preparing and managing patients Medical Records.

To provide an efficient Reception service maintaining a high level of accuracy and confidentiality at all times.

The Reception team receive, administrate, and direct patients & relatives in accessing the appropriate area or service in a courteous, efficient and effective way. You will undertake a variety of administration duties to assist in the smooth running of the service and reception area you are allocated to each day.

The successful candidate will have good communication & customer service skills, be friendly and caring whilst maintaining a professional approach, and be able to evidence the ability to ensure accuracy and attention to detail at all times.

An appreciation and understanding of the confidential nature of the work is essential. You should be able to work as part of a very busy team and on your own initiative.

About us
The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focuses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.

The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.

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The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...

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