Health Care Support Worker - Clywedog Ward inLlandrindod Wells inLlandrindod Wells PUBLISHED WED 27 NOV 2024

Band 2 PERMANENT GOOD SALARY

DEMENTIA

Powys Teaching Health Board rY3pGHrG

Opportunity to work as part of a dedicated team, contributing to the overall care and support of patients.

Gain hands-on experience in basic nursing duties under the supervision of registered nurses while developing practical skills.

Daily interaction with patients and their families, fostering communication skills and building relationships.

Participating in the delivery of high standards of nursing care, enhancing patient comfort, dignity, and well-being.

Engagement in a structured competency framework, encouraging professional development and training opportunities.

Experience working within a supportive environment that emphasises teamwork and professional conduct.

The role of "Health Care Support Worker - Clywedog Ward" at Powys Teaching Health Board in Llandrindod Wells involves working as part of a nursing team to provide direct and non-direct care to patients under the supervision of a Registered Nurse. Key responsibilities include assisting with basic nursing duties, ensuring patient nutrition and hydration, maintaining cleanliness in the ward, and communicating effectively with patients and staff. The position requires participation in meetings, adherence to health and safety policies, and a focus on patient dignity and comfort, particularly for those with special needs. The ability to speak Welsh is desirable, and the role necessitates the reporting of any changes in patients’ conditions and accurate record-keeping. The successful candidate will also assist with patient transfers and participate in audits, while maintaining confidentiality and following health board guidelines.

The post holder will work as part of a team of ward-based nursing staff and will be required to carry out a range of assigned tasks involving direct and non-direct care for the benefit of the patient and will be in support of and supervised by a Registered Nurse.

Work within core competency framework and expected to deliver a range of basic nursing duties to patients linked clearly to minimum training requirements providing competency to practice.

Required to carry out a range of assigned tasks, participating in the delivery of basic nursing duties under the supervision of a Registered Nurse.

Working as part of a ward-based team assist in the delivery of a high standard of nursing care, acting in a professional manner at all times.

Assist in the adequate nutrition and hydration of individual patients as directed by the Registered Nurse. Participate in food monitoring and complete documentation accurately.

Assist in ensuring that the ward area is kept clean and tidy, e.g. participating in general housekeeping, adhering guidelines in the disposal of dirty linen etc in accordance with Health Board Policies.

Communicate daily with patients and relatives, ward staff and ward visitors, ensuring a polite, respectful, and courteous manner.

Communicate effectively with patients, negotiate care using tact and persuasive skills, and overcome any barriers to understanding, e.g., blind or deaf patients, those with speech difficulties.

Use effective communication skills within the ward/department and with all members of the team, patients, relatives, and personnel from other departments.

Be expected to attend and participate in ward meetings.

Undertake basic nursing duties, under the supervision of a Registered Nurse, following a period of training and on completion of core competencies.

Undertake care in accordance with the standards of care set out in the Fundamentals of Care.

Assist in the movement and transfer of patients, using manual handling aids as appropriate to maximize the safety of staff and patients, in accordance with the patient's individual care plan.

About us
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Enable patients to meet their personal and oral hygiene needs according to their individual preferences and clinical need, ensuring patients comfort, dignity, and privacy at all times. Recognise and report any change in the patients condition to a trained member of staff.Enable patients to safely access and use toilet facilities. Participates in the collection of specimens, and disposes of body waste, as per Health Board procedures and guidelines.Understand and practice a range of routine procedures, which require a basic level of knowledge, e.g., recording, and documenting patients observations, sample collection, aseptic technique and the principles of infection control, urinary catheter care.Assist others in the care of patients with terminal illness, confusion, dementia, and those requiring 1:1 nursing supervision, maintaining dignity and respect at all times, minimizing the negative effects of disruptive or abusive behaviour.Be alert to recognise any change in patients observations or condition, and escalate appropriately to a trained member of staff.Be aware of the principles for pressure sore prevention and the need to report any changes in a patients skin condition. Be able to correctly use pressure-relieving equipment to prevent and minimize the adverse effects of pressure.Assist in the reception and care of patients and relatives, ensure that patients property and valuables are dealt with as per Health Board policy and maintaining confidentiality of information.Identify equipment not in good working order, reporting any faults to the Ward Manager/Senior Nurse and the Estates Department.Adhere to Health Board policies and guidelines at all times and Health Care Support Workers Code of Conduct.Maintain, store, and retrieve accurate records using manual and computerized systems, as appropriate to the ward area.Participate in any audit as required in relation to ward activities as directed by a Registered Nurse.Be able to demonstrate own duties to new or less experienced members of the team.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

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Useful skills for a Health Care Support Worker - Clywedog Ward: Click to view

To work as a Health Care Support Worker (HCSW) in the UK, you need a combination of interpersonal, practical, and administrative skills. Specific requirements may vary depending on the setting (e.g., hospitals, community care, residential homes), but generally, the following skills and qualities are important:

Essential Skills:

1. Communication Skills:

- Ability to communicate effectively with patients, families, and other healthcare professionals.

- Active listening and clear verbal/written communication.

2. Empathy and Compassion:

- Understanding and sensitivity to the needs and feelings of patients.

- Ability to provide emotional support and encouragement.

3. Personal Care Skills:

- Experience or ability to assist patients with daily activities such as bathing, dressing, eating, and mobility.

- Understanding of infection control and hygiene standards.

4. Teamwork:

- Ability to work collaboratively with healthcare teams and follow directions from nurses and other professionals.

5. Observation Skills:

- Keen observational skills to recognize changes in patients' conditions and report them accurately.

6. Organizational Skills:

- Ability to manage time effectively, prioritize tasks, and maintain records.

7. Problem-Solving Skills:

- Ability to think critically and adapt to changing situations or patient needs.

8. Technical Skills:

- Familiarity with healthcare technology and equipment, such as monitoring devices or electronic health records.

Qualifications:

- Educational Background: While formal qualifications may not always be necessary, GCSEs in English, mathematics, and science can be beneficial.

- Training and Certification: Completing relevant training courses or certifications (e.g., Care Certificate) can enhance your employability.

- Experience: Previous experience in care settings, whether voluntary or paid, can be advantageous.

Personal Qualities:

- Patience and Resilience: Ability to remain calm in stressful situations and manage the demands of the role.

- Flexibility: Willingness to work various shifts, including nights, weekends, and holidays.

- Respect for Diversity: Understanding and valuing the diverse backgrounds and needs of patients and colleagues.

Continuous Professional Development:

Engaging in continuous training and development can help you keep up with best practices and improve your skill set. Many employers offer further training and opportunities for career progression.