Patient Services Manager in Hull inHull PUBLISHED THU 21 NOV 2024 Jump to job information section

**Rare opportunity available at Willerby & Swanland Surgery**

If you are looking for a varied role, this could be for you . You would be working on the front line with patients and also working closely with the management team in behind the scenes operations.

If the thought of developing new processes excites you , we want to hear from you.

We are located in a purpose built GP Practice and work within the Harthill Primary Care Network.

Working closely with the practice management team, you will share responsibility to maintain and improve an excellent level of management provided to the Practice and its Partners by helping to coordinate and deliver the surgerys day to day patient services.

The role carries responsibility for the supervision and management of the Reception Team and is an important part of the surgerys Leadership Team.

Supporting our non-clinical team in delivering responsive, compassionate, and effective patient care, you will rapidly resolve any operational issues whilst coaching and mentoring to develop a high-caliber team. You will assist the design and implementation of new systems and working practices, with a remit spanning all our patient services

You must maintain an up to date working knowledge of health and safety and infection control, statutory and best practice guidelines, and ensure implementation across the Surgery

Identify any risks or hazards involved in work activities and ensure any issues are resolved