Chief Operating Officer - Gloucester in Gloucester inGloucester PUBLISHED MON 24 MAR 2025 Jump to job information section

The role will be based at our newly built, bespoke offices in central Gloucester, with frequent travel to other sites in Gloucestershire, and occasional travel elsewhere in the UK. You must be able to travel independently.

We offer considerable flexibility about hours, with a minimum of 20 per week (to be worked over at least 4 days), up to whole-time equivalent (37.5h). We welcome applicants wishing to job-share.

Salary will be in a range equivalent to NHS Band 8, the exact salary will depend on experience.

The role is eligible for the NHS pension scheme, with an employer contribution of 20.6%

Paid annual leave of 25 days per annum plus 8 days of bank holidays (pro-rata if part-time). We can also offer additional unpaid annual leave, by agreement.

We welcome applications from outside the healthcare sector. We are proud of our track record of employing talented staff from other sectors.

Closing date: Monday, 7th April 2025

Interview date: Thursday, 10th April 2025

For an informal chat with the Chief Executive, please

G DOC LTD is the GP provider organisation for Gloucestershire. We are a membership organisation: all GP practices in Gloucestershire are shareholders. Our mission is to strengthen general practice by delivering safe, high quality, and innovative primary care.

G DOC works with GPs across the county, to ensure general practice is sustainable and responsive to local needs.

Purpose of the role

To ensure the delivery of safe, high quality, productive, and contractually compliant services at all times.

To provide effective leadership to G DOCs non-clinical managers and operational teams, and to build our reputation as an excellent employer.

Key Attributes Required

Credibility and experience as a leader.

Track record of delivering complex operational objectives.

Passion for improving patient outcomes, especially health inequalities.

About us

Main duties of the role

Lead the design, development, and delivery of an infrastructure that supports our current services and realises our future ambitions.

Shape to the development of G DOCs strategic vision, in conjunction with the Management Board.

Working with the Finance Team, set and review annual budgets, future capital expenditure budgets/proposals and ensure compliance with the organisations financial regulations.

Oversee corporate compliance.

Ensure effective governance and oversight of our service delivery

Develop, manage, and influence long-term relationships with our own teams, shareholders, commissioners and other stakeholders.

Oversee development of a communication and engagement strategy

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The role is based within our practices. In-person leadership is critical, so the role is not suitable for working from home.

Reports to: Chief Executive

Duties specific to role

Leadership and team management

Support and develop leaders within the organisation.

Ensure robust practice management arrangements are in place.

Ensure safe staffing arrangements are in place.

Develop and oversee organisation-wide reporting processes.

Oversee compliance with employment law. CQC requirements and NHS recommendations

Promote good staff relationships and motivation

Strategic Overview

Review and update business plan

Identify sources of income and new contract opportunities.

Act as point of contact for commissioners.

Oversee forward planning, including staff development

Information Management and Technology

Develop and oversee the implementation of a cyber strategy for G DOC.

Ensure robust data management systems are in place.

Ensure compliance with Data Security & Protection Toolkit requirements.

Governance

In conjunction with lead clinicians, ensure compliance with Clinical Governance and Safeguarding policies and procedures

Oversee Care Quality Commission compliance

Non-Clinical Patient Welfare

As part of the leadership team, develop and implement systems and procedures to ensure safe and responsive provision of services to patients

Encourage patient participation and engagement

Develop an organisation-wide patient engagement strategy.

Contractual/KPIs

Monitor compliance with the Contractor framework

Work with commissioners to manage contracts

Other

Attend internal and external meetings as required

Oversee communications - distributing information appropriately

Working conditions

Frequent, prolonged VDU use

Time-pressured environment

High levels of accuracy and attention to detail essential at all times

Exposure to distressing situations and written material

For full job description, see the attached document:

2025Job Description-Chief Operating Officer