Healthcare Support Worker inStoke on Trent inStoke on Trent PUBLISHED
THU 7 NOV 2024
Band 3: £24,071 to £25,674 a year Pro rata, per annum
PERMANENT GOOD SALARY
MENTAL HEALTH MULTI-DISCIPLINARY
The North Staffordshire Combined Healthcare Trust is seeking a full-time, permanent Band 3 Healthcare Support Worker to join the Autism Assessment Service in Stoke on Trent. The role involves supporting a team in delivering timely assessments and post-diagnostic support for service users, as well as handling administrative tasks such as preparing documents and managing telephone inquiries. The ideal candidate will be a caring and enthusiastic professional committed to providing high-quality support to both service users and their families, while adhering to professional boundaries and ensuring safe working practices.
Key responsibilities include assisting registered professionals in assessments, providing expert advice, communicating effectively with service users and the multidisciplinary team, and reporting on the status of service users. The successful applicant will work within established policies to promote person-centered care, reporting any risks and maintaining a commitment to equality and diversity throughout their duties.
Key responsibilities include assisting registered professionals in assessments, providing expert advice, communicating effectively with service users and the multidisciplinary team, and reporting on the status of service users. The successful applicant will work within established policies to promote person-centered care, reporting any risks and maintaining a commitment to equality and diversity throughout their duties.
We are looking to recruit to a full time, permanent, Band 3 Healthcare Support Worker. This post will support the Autism Assessment Service and the successful candidate will assist the team in delivering timely assessment and evidenced based post-diagnostic support with service users. The successful candidate will also have a role in undertaking some administration duties to support the team.
Our Trust is on an incredible journey of innovation and we'd like you to be part of it. To excel, you will be an enthusiastic, caring and compassionate registered professional who is looking to work within a Trust that is ambitious to perform well and has been told by the CQC that it is the fastest improving mental health trust in the Country.
- To provide targeted support to service users and/or their families.
- To assist Registered Professionals in assessments and post-diagnostic support.
- Providing routine advice on areas of knowledge/expertise, in a manner relevant to the audience and topic area (i.e. service users, and carers,)
- Liaison with partner services and
- Preparation/completion of routine documents, including letters, reports, presentations and forms e.g. photocopying, filing.
- Handling telephone queries including a shared responsibility for reception
- Assisting service users /relatives during incidental
About us
The post holder will undertake the following duties and responsibilities at all times demonstrating the competences assigned to the role detailed in the associated KSF outline:
- Communicates with service users and families, all members of the multi-disciplinary team and with external agencies using a variety of methods including Information
- Regularly reports and effectively communicates the status of the Autism Assessment service users in care records and verbal reports to Registered Health Professional staff members and other members of the multi-disciplinary
- Relates appropriately with service user, carers, colleagues and others at all times maintaining professional boundaries.
- At all times ensures that own actions, support the equality, diversity, rights and responsibilities of
- Identifies, minimizes and reports risks of danger, harm and abuse to senior
- At all times minimizes risks to self and others by undertaking safe working
- At all times works within agreed and established Trust policy and operational procedures.
- Works with other Trust services to promote seamless service-user person centered care from referral/admission, to transfer and discharge on identified care
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More about MENTAL HEALTH
Mental health has emerged as a critical issue in the United Kingdom, particularly in the wake of the COVID-19 pandemic. The crisis highlighted the fragility of mental well-being across different demographics, from children and adolescents to adults and the elderly. It has sparked a wider conversation about the importance of mental health care, accessibility, and the stigmas often associated with mental illnesses. Learn more...
Useful skills for a Healthcare Support Worker:
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To work as a Healthcare Support Worker in the UK, you typically need a combination of skills and qualities. Here’s a list of essential skills and competencies:
1. Communication Skills: The ability to communicate effectively with patients, their families, and healthcare professionals is crucial. This includes listening skills and the ability to convey information clearly.
2. Empathy and Compassion: Healthcare support workers must be able to show kindness and understanding towards patients, many of whom may be vulnerable or in distress.
3. Teamwork: Working well with others is essential in a healthcare setting. Support workers often collaborate with nurses, doctors, and other healthcare professionals.
4. Attention to Detail: Being able to notice changes in a patient’s condition and being meticulous about following care plans and procedures is vital.
5. Organizational Skills: The ability to manage time effectively and prioritize tasks in a busy healthcare environment is important.
6. Basic Medical Knowledge: Familiarity with basic medical terminology and an understanding of healthcare practices can be beneficial.
7. Physical Stamina and Strength: The role can be physically demanding, requiring the ability to lift and move patients or equipment.
8. Problem-Solving Skills: The ability to think on your feet and adapt to changing situations is useful in healthcare settings.
9. Respect for Diversity: Understanding and respecting different backgrounds, cultures, and needs of patients is essential for providing inclusive care.
10. Technical Skills: Basic computer skills may be needed for maintaining patient records and using healthcare software.
11. Confidentiality and Professionalism: Adhering to ethical standards and maintaining patient confidentiality is critical in healthcare.
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