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Receptionist/ AdministratorinBrightoninBrightonPUBLISHED MON 6 JAN 2025

Band 3: £24,071 to £25,674 a year £24,071 - £25,674 per annum  PERMANENT  GOOD SALARY 

MULTIPLE SCLEROSISNHSOCCUPATIONAL THERAPYTRAUMATIC BRAIN INJURY

Sussex Community NHS Foundation TrustFollow Sussex Community NHS Foundation Trust

Diverse Skill Development, The role allows for the development of a wide range of administrative and interpersonal skills within a multidisciplinary team.
Contribution to Patient Care, You play a vital role in enhancing the well-being of patients with neurological impairments, making a meaningful impact on their recovery journey.
Collaborative Environment, Working alongside consultants, physiotherapists, and other healthcare professionals fosters a collaborative and supportive work culture.
Part-Time Flexibility, The role offers a part-time schedule of 30 hours a week, allowing for a better work-life balance.
Community Impact, Being part of the Sussex Community NHS Foundation Trust means contributing to essential health services for a large population, making a difference in the community.
Engaging Work Environment, The reception area is a dynamic environment where you engage with patients and staff, keeping the day varied and interesting.
Professional Growth Opportunities, Opportunities to gain experience in handling sensitive patient information and communicating effectively with various stakeholders can lead to further career advancement within the NHS.
The Sussex Community NHS Foundation Trust is seeking a Part-Time Receptionist/Administrator to provide administrative support to the Rehabilitation Team at the Sussex Rehabilitation Centre in Brighton. This diverse role involves being the first point of contact for patients, handling various reception and administrative tasks, including managing sensitive patient information, responding to inquiries via phone, email, and in-person, and coordinating appointments and patient transport. The position, which requires 30 hours of work per week from Monday to Friday, offers the opportunity to collaborate with a multidisciplinary team dedicated to delivering specialized care for individuals with neurological impairments.

As part of a larger organisation that serves a population of 1.3 million across East and West Sussex, the role contributes to the Trust's vision of providing excellent community-based care, promoting physical well-being, and minimizing hospital admissions. The ideal candidate will develop a range of skills while supporting the team of healthcare professionals, including consultants, therapists, and prosthetists, ensuring that efficient care is delivered to rehabilitation patients.
Diverse Skill Development, The role allows for the development of a wide range of administrative and interpersonal skills within a multidisciplinary team.
Contribution to Patient Care, You play a vital role in enhancing the well-being of patients with neurological impairments, making a meaningful impact on their recovery journey.
Collaborative Environment, Working alongside consultants, physiotherapists, and other healthcare professionals fosters a collaborative and supportive work culture.
Part-Time Flexibility, The role offers a part-time schedule of 30 hours a week, allowing for a better work-life balance.
Community Impact, Being part of the Sussex Community NHS Foundation Trust means contributing to essential health services for a large population, making a difference in the community.
Engaging Work Environment, The reception area is a dynamic environment where you engage with patients and staff, keeping the day varied and interesting.
Professional Growth Opportunities, Opportunities to gain experience in handling sensitive patient information and communicating effectively with various stakeholders can lead to further career advancement within the NHS.

More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...
More about MULTIPLE SCLEROSIS
Multiple Sclerosis (MS) is a chronic disease affecting the central nervous system (CNS), specifically the brain and spinal cord. In the United Kingdom, MS has emerged as one of the most common neurological disorders, influencing the lives of thousands of individuals and their families.Learn more...
More about TRAUMATIC BRAIN INJURY
Traumatic brain injury (TBI) represents a significant public health issue in the United Kingdom, affecting thousands of individuals each year. These injuries, resulting from external forces, such as falls, vehicle accidents, sports injuries, and assaults, can lead to a broad spectrum of physical, cognitive, and emotional challenges.Learn more...
Useful skills for a Receptionist/Administrator:
To work as a Receptionist/Administrator in the UK, there are several key skills and qualifications that are typically sought after by employers. Here’s a breakdown of essential skills:
1. Communication Skills
- Verbal Communication: Clear and polite communication with clients, customers, and colleagues.
- Written Communication: Proficiency in writing emails, memos, and reports.
2. Customer Service Skills
- Ability to handle inquiries and complaints professionally and courteously.
- A friendly and approachable demeanor to create a welcoming atmosphere.
3. Organisational Skills
- Ability to manage time effectively and prioritize tasks.
- Keeping track of appointments, schedules, and deadlines.
4. Administrative Skills
- Proficiency in office procedures, including filing, record-keeping, and data entry.
- Familiarity with managing correspondence, handling invoices, and maintaining office supplies.
5. IT Skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
- Familiarity with office equipment like printers, photocopiers, and telecommunication systems.
6. Attention to Detail
- Ability to ensure accuracy in tasks such as data entry, scheduling, and document preparation.
- Careful attention to detail in correspondence and reports.
7. Problem-Solving Skills
- Ability to resolve issues independently and think critically when faced with challenges.
8. Interpersonal Skills
- Ability to work well with others and build positive relationships with staff and clients.
- Teamwork skills to collaborate effectively in a busy office environment.
9. Discretion and Confidentiality
- Understanding the importance of handling sensitive information and maintaining privacy.
10. Adaptability and Flexibility
- Willingness to adapt to changing environments and diverse tasks, as the job can vary day to day.
Additional Considerations:
- Qualifications: While formal qualifications are not always necessary, having GCSEs in English and Mathematics or relevant certifications can be advantageous.
- Experience: Prior experience in a customer-facing role or an administrative position is often preferred.
- Language Skills: Depending on the workplace, proficiency in additional languages can be beneficial.
 


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