Contribute to a meaningful cause by supporting bowel cancer screening, potentially saving lives and improving patient outcomes.
Engage in a dynamic work environment with a focus on public health, as part of the Midlands and North West Bowel Cancer Screening Programme.
Opportunities for skill development, including data management, administrative tasks, and laboratory support, enhancing professional growth.
Work with a multidisciplinary team, gaining insights and experience from various healthcare professionals.
Help improve patient experience by directly assisting individuals with screening queries and facilitating their participation in the program.
Involvement in training new staff members, enhancing leadership skills and supporting team development.
Enjoy a structured work schedule with the potential for job stability within the NHS, a respected and reliable employer.
Join the University Hospitals Coventry and Warwickshire NHS Trust as a Screening Administrator in Rugby!
Are you passionate about making a difference in the lives of others? We're looking for a dedicated Screening Administrator to join our Midlands and North West Bowel Cancer Screening Programme Team at the Hospital of St Cross. This role is perfect for those who thrive in a supportive environment and want to help people navigate important health screenings. You’ll be interacting with patients, providing vital information via our national helpline, and ensuring the smooth operation of our administrative and laboratory processes.
As a key part of our team, you'll utilise your organisational skills to maintain patient data, manage communication efficiently, and support the logistics of screening materials. We value compassion, teamwork, and attention to detail, so whether you're experienced in administration or a caring individual looking to make a transition into the healthcare sector, we want to hear from you! Your proactive approach will not only help streamline our operations but also support patients during their screening journey. Apply now to help us create a healthier future for our community!
Contribute to a meaningful cause by supporting bowel cancer screening, potentially saving lives and improving patient outcomes.
Engage in a dynamic work environment with a focus on public health, as part of the Midlands and North West Bowel Cancer Screening Programme.
Opportunities for skill development, including data management, administrative tasks, and laboratory support, enhancing professional growth.
Work with a multidisciplinary team, gaining insights and experience from various healthcare professionals.
Help improve patient experience by directly assisting individuals with screening queries and facilitating their participation in the program.
Involvement in training new staff members, enhancing leadership skills and supporting team development.
Enjoy a structured work schedule with the potential for job stability within the NHS, a respected and reliable employer.
An exciting opportunity has arisen within the Midlands and North West Bowel Cancer Screening Programme Team based at Hospital of St Cross, Rugby for the role of Screening Administrator. The Bowel Cancer Screening Programme offers screening to men and women and has recently expanded to invite those aged between the age 50 - 74.
The Screening Administrator role includes answering national patient helpline, administrative support, and laboratory support including the logging of completed faecal sample tests. In addition, the role will support the printing and packing function of the Hub.
Please be advised sponsorship is not eligible for this post.
Please be advised that the interviews for this post will take place on 16/04/2025.
Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.
- Utilise relevant Trust and Bowel Screening Programme IT software systems efficiently, with accurate data entry, and in line with Trust guidelines. Ensure all patient data is input accurately including patient demographic updates received from feeds from the Spine.
- Answer the subject (patient) Helpline in a professional manner, offering advice and guidance on all aspects of the screening programme in line with Departmental and National policy and guidance.
- Deal with routine enquiries such as how to complete the test; appointment confirmation; change of appointments and opting out of screening with minimal support.
- Maintain both manual and electronic filing systems and databases, as required by the department, ensuring all documents are accurately and appropriately stored and archived.
- Process symptomatic FIT referral forms received to send out the kit and letter to the patient, check completed packs for accuracy against the referral form, add record to the database and produce forms using templates from these records.
- Provide comprehensive admin support including sorting emails to identify those with referrals to process, and automatic replies for deletion and any queries for escalation to a senior staff member; data entry and checking using spreadsheets; processing of incoming/outgoing post such as undelivered mail items; sending of individual subject (patient) correspondence from template letters such as assistance to subjects who have not completed their kit correctly.
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- Act as first point of contact for complaints and deal with these in line with Trust and Departmental policy
- Support in the production and packing of bulk batches of subject (patient) mail such as screening invitations including operating letter insert/pack machinery.
- Provide a supporting role in the laboratory including receipt and logging of bowel cancer screening and symptomatic faecal test kits (to BCSS and Ultra and local database). Support HCPC, under their supervision, to load trays of kits onto analysers and pull out any kits needing HCPC attention; transfer tested kits to bags for storage labelled appropriately.
- Complete daily checks including water flushing, temperature recording and disposal of kits after specified storage period.
- Work in accordance with the Department Quality Management System including adhering to Standard Operating Procedures and assisting with audits.
- Assist in training new staff members including completion of competency document to record training completed
For further details about the job role please see attached job description.
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