Healthcare Navigator inMaldon inMaldon PUBLISHED THU 5 DEC 2024

 PERMANENT 
Opportunity to be the first point of contact, greatly impacting patient experience.
Flexible part-time hours, allowing for a better work-life balance.
Engagement in a collaborative team environment, enhancing teamwork and communication skills.
Chance to work in a meaningful healthcare role that contributes to high-quality primary care services.
Diverse responsibilities that keep the job interesting, from managing enquiries to handling patient records.
Access to ongoing training and development opportunities within the medical practice.
Longfield Medical Centre in Maldon is seeking a part-time Healthcare Navigator to join their team, working 26 hours per week on a flexible rota covering surgery hours and providing additional support during holidays and sickness. The role requires excellent communication skills, teamwork, and the ability to work under pressure, as the navigator will serve as the first point of contact for patients and visitors. Key responsibilities include managing phone calls, handling patient enquiries, booking appointments, processing prescription requests, and utilizing the SystmOne system for patient records and correspondence.

Candidates must demonstrate a commitment to delivering high-quality primary care services and engage effectively with both patients and staff during practice meetings. The specified shift pattern includes Monday, Wednesday, and Thursday mornings, with a longer Friday shift, and the role offers opportunities for additional overtime if needed. Applicants interested in enriching the healthcare experience at Longfield Medical Centre are encouraged to reach out for further information.

 


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