Medical Receptionist in Kingston inKingston PUBLISHED FRI 14 MAR 2025 Jump to job information section

PERMANENT

St Albans Medical Centre rV04D9iT

Job description

St Albans Medical Centre is looking for a part-time (approx 25.5 hrs/week over three days) receptionist person to join our friendly Practice.

You will be the first point of contact, promote a positive and friendly image to patients and other visitors and support some administrative duties.

The ideal candidate will be flexible, friendly with excellent customer service skills and work well within a team while also able to use their own initiative.

Cover for your colleagues is essential. Please DO NOT apply if you can not be flexible to cover.

You must like a busy working environment and be adaptable to changes.

Training will be provided

You will be working in a customer facing role with calm manner, handling telephone/ face to face request for the service we provide.

Opening up and locking up of premises as appropriate.

Processing documentation and providing administrative support to clinical staff and other members of the Practice.

Main duties: booking appointments, processing prescriptions, dealing with patient queries.

Good IT skills and previous NHS receptionist would be advantageous.

About us
You will be working in a customer facing role with calm manner, handling telephone/ face to face request for the service we provide.
Opening up and locking up of premises as appropriate.
Processing documentation and providing administrative support to clinical staff and other members of the Practice.
Good IT skills and previous NHS receptionist would be advantageous.

Main duties: booking appointments, processing prescriptions, dealing with patient queries.

Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.

Requirements

See the job description for full role requirements.

Benefits

Benefits are provided by the employer and will be confirmed during your application.

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More information related to this job opportunity, from jobsincare:

Useful skills for a Medical Receptionist: Click to view

To work as a Medical Receptionist in the UK, you need a combination of administrative, interpersonal, and technical skills. Here are some key skills and qualities that are important for this role:

1. Communication Skills: Strong verbal and written communication skills are essential for interacting with patients, doctors, and other staff members.

2. Customer Service Skills: A friendly and approachable demeanor is important as you will be the first point of contact for patients. Being able to handle inquiries and complaints professionally can enhance the patient experience.

3. Organisational Skills: You must be able to manage multiple tasks efficiently, such as scheduling appointments, maintaining patient records, and managing files.

4. Attention to Detail: Accuracy is crucial as you will be dealing with sensitive patient information, medical records, and ensuring correct data entry.

5. Time Management: The ability to prioritise tasks and manage your time effectively is vital, especially in a busy medical environment.

6. IT Skills: Proficiency with computer systems, including practice management software, Microsoft Office, and other relevant applications is important for managing records, appointments, and correspondence.

7. Confidentiality and Data Protection Awareness: Understanding the importance of patient confidentiality and compliance with regulations such as the Data Protection Act is essential in a medical setting.

8. Teamwork: You will work closely with healthcare professionals, so being a team player and having the ability to collaborate effectively is important.

9. Problem-Solving Skills: Being resourceful and able to think on your feet when addressing issues or patient concerns is a valuable skill.

10. Basic Medical Knowledge: Familiarity with medical terminology and an understanding of the healthcare system can be beneficial.

11. Adaptability and Resilience: The ability to remain calm and composed in a fast-paced or stressful environment is important.

12. Basic Accounting and Financial Skills: Knowledge of handling billing and invoice generation can be helpful, especially in practices that do not have dedicated financial staff.

inKingston

51.4219494 -0.3024567 Kingston

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