Care and Support WorkerinPaigntoninPaigntonPUBLISHED MON 20 JAN 2025
Candidates are expected to provide personalized and high-quality care by promoting dignity and respect, while fostering a collaborative and open work environment. Effective communication with those who have communication difficulties is essential, and staff will utilize person-centered approaches to ensure that the needs of individuals are met. The position emphasises a commitment to learning and growth, both individually and as part of a team, to enhance the overall quality of service provided.
Job overview
The Care and Support Worker will work within a day service setting supporting people who have a wide range of learning, physical and health needs and also includes people who need support when they become distressed. You will participate in and access activities in the centre and the community and work as part of a multi-disciplinary team working with people who attend Hollacombe, their parents, carers and other professionals'. You will provide support in accordance with individuals care plans and carry out tasks allocated by the senior team.
You will act as an escort on a minibus with up to 8 other passengers with a tail lift and have responsibility alongside the driver for the safe transportation of people to and from the day service.
The service operates within the policies and procedures of Torbay and South Devon NHS Foundation Trust and relevant national legislation and guidance e.g. Valuing People Now, Mental Capacity Act, and Safeguarding Adults etc.
Main duties of the job
Strengths Based Working (Respect and Dignity)
- To act with professionalism and integrity, being a role model to those around us and ensuring everyone has an equal opportunity.
Individualised Approach (Everyone Counts)
- To provide a service that is tailored to meet the needs of the individual and to understand what the people who we work with need and be adaptable and responsive.
Quality (Commitment to Quality of Care)
- To provide a high quality customer service which complies with relevant legislation and NHS Employment check standards.
- To be honest and learn from mistakes, and help to create a "no-blame" culture were people feel able to share and learn from experiences together.
Partnership and Collaborative Working (Working Together for People)
- To work as part of a team demonstrating effective communication, and working collaboratively with colleagues inside and out of the department.
Managing Connections and Relationships (Compassion)
- Be honest about your biggest challenges and create a culture of curiosity and openness.
- Make a deliberate effort to connect with strangers from different walks of life and invite them to share their ideas.
Service Delivery and Improvement (Improving Lives)
- Be curious and creative about new possibilities, whilst identifying what works well and to do more of it.
- Help to develop and foster a learning environment where feedback is welcomed and valued.
About us
Detailed job description and main responsibilities
To work sensitively with people who have communication difficulties and develop relationships with them using appropriate communication tools e.g., signs, symbols, body language, structured language- as defined by their care plans. Endeavour to use Person Centred Approaches with people as a way of making sure that we do a good job of listening to and responding to what an individual really wants and needs. Communicate professionally and effectively with colleagues, other professionals, parents and carers. Be responsible for accessing emails and other relevant on line systems.
Full vacancy details can be found on the attached Job Description/Person Specification.
Please refer to your suitability to the post in your supporting information from the role requirements or person specification.
Unfortunately this post is not eligible for sponsorship.
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