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Medical ReceptionistinLondoninLondonPUBLISHED THU 2 JAN 2025

 PERMANENT  GOOD SALARY 
PENSIONWEEKEND

WInchmore Hill PracticeFollow WInchmore Hill Practice

Opportunity to work in a friendly and supportive environment with a dedicated team.
Full training provided, ensuring that new hires feel confident and prepared in their role.
Job stability with a structured schedule of 30 hours per week, making it suitable for work-life balance.
Access to an excellent pension scheme, promoting financial well-being for employees.
Engage with patients in a meaningful way, providing essential support and service to the community.
Development of strong communication and organisational skills through various responsibilities.
Potential for career growth within the healthcare sector, with experience gained from working in a GP practice.
The Winchmore Hill Practice in London is seeking a friendly and reliable Medical Receptionist to join their team. This role requires an enthusiastic individual who can thrive under pressure while providing excellent service to patients. Ideal candidates should possess strong communication skills, have a proactive work ethic, and be able to work both independently and as part of a larger team. While previous experience in a GP practice is preferred, it is not mandatory. The position involves a 30-hour work week with flexible hours, including weekends, during the practice’s operating hours.

Key responsibilities include greeting patients and callers, managing the appointment system, recording messages, handling enquires, distributing repeat prescriptions, maintaining the computer database, and ensuring confidentiality of sensitive information. The practice offers full training and an excellent pension scheme. Applicants must be available to work during the specified hours.
Opportunity to work in a friendly and supportive environment with a dedicated team.
Full training provided, ensuring that new hires feel confident and prepared in their role.
Job stability with a structured schedule of 30 hours per week, making it suitable for work-life balance.
Access to an excellent pension scheme, promoting financial well-being for employees.
Engage with patients in a meaningful way, providing essential support and service to the community.
Development of strong communication and organisational skills through various responsibilities.
Potential for career growth within the healthcare sector, with experience gained from working in a GP practice.

Useful skills for a Medical Receptionist:
To work as a Medical Receptionist in the UK, you need a combination of administrative, interpersonal, and technical skills. Here are some key skills and qualities that are important for this role:
1. Communication Skills: Strong verbal and written communication skills are essential for interacting with patients, doctors, and other staff members.
2. Customer Service Skills: A friendly and approachable demeanor is important as you will be the first point of contact for patients. Being able to handle inquiries and complaints professionally can enhance the patient experience.
3. Organisational Skills: You must be able to manage multiple tasks efficiently, such as scheduling appointments, maintaining patient records, and managing files.
4. Attention to Detail: Accuracy is crucial as you will be dealing with sensitive patient information, medical records, and ensuring correct data entry.
5. Time Management: The ability to prioritise tasks and manage your time effectively is vital, especially in a busy medical environment.
6. IT Skills: Proficiency with computer systems, including practice management software, Microsoft Office, and other relevant applications is important for managing records, appointments, and correspondence.
7. Confidentiality and Data Protection Awareness: Understanding the importance of patient confidentiality and compliance with regulations such as the Data Protection Act is essential in a medical setting.
8. Teamwork: You will work closely with healthcare professionals, so being a team player and having the ability to collaborate effectively is important.
9. Problem-Solving Skills: Being resourceful and able to think on your feet when addressing issues or patient concerns is a valuable skill.
10. Basic Medical Knowledge: Familiarity with medical terminology and an understanding of the healthcare system can be beneficial.
11. Adaptability and Resilience: The ability to remain calm and composed in a fast-paced or stressful environment is important.
12. Basic Accounting and Financial Skills: Knowledge of handling billing and invoice generation can be helpful, especially in practices that do not have dedicated financial staff.
 


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