Virtual Ward Healthcare AssistantinDartfordinDartfordPUBLISHED THU 20 MAR 2025

As a Healthcare Assistant, you will be an integral part of the multidisciplinary Virtual Ward team, working under the guidance of a registered nurse to provide essential support in the health and personal care of inpatients within the ward.

A key aspect of your role will involve assisting the Virtual Ward team with remote monitoring, ensuring that necessary equipment is promptly provided and set up for identified patients. You will also ensure patients and their carers are comfortable with the setup. After a patients stay on the Virtual Ward, you will be responsible for collecting, checking, and cleaning the equipment. Your work will help deliver care to a diverse range of patients, including those with life-limiting conditions, patients requiring rapid discharge at end-of-life, and those in crisis who may benefit from preventing unnecessary hospital admissions.

This role offers variety and the opportunity to make a significant impact in patient care, with the satisfaction of contributing to a vital and evolving service that meets the needs of the local community.

This is a full-time position (37.5 hours per week) based at Livingstone Community Hospital. The service operates seven days a week, from 8 am to 8 pm.

Within this role you will:

To carry out assigned tasks while regularly working without direct supervision involving direct remote care to patients and carers as delegated by the virtual ward charge nurse.

Working very closely with the VW tech provider in ensuring equipment is working well and reporting any concenrns to the VW digital teams help desk.

As part of the VW team, the post holder will provide high quality care to patients, promoting recovery in a manner that maintains patient safety at all times.

The post holder will assist in service and good practice developments.

To assist in providing care as delegated by the Senior Virtual Ward Nurse in charge within patients homes.

To maintain knowledge, skills and attitudes necessary to deliver a quality service that is responsive to the changing needs of patients.

To deliver care in accordance with Organisation Policies, procedures and guidelines, according to competencies, as delegated by the Senior Virtual Ward Nurse in charge.

To report any changes in condition of the patient to the Senior Virtual Ward Nurse in charge.

About us

As a Healthcare Assistant, you'll be part of our valued team based on an Virtual Ward at Livingstone Community Hospital in Dartford, North Kent

You will feel valued as a Healthcare Assistant within HCRG Care Group, receiving access to exclusive rewards and benefits including:

• A salary of £23,100.00 with access to our group pension
• Free tea, coffee and milk at your base location
• Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover life's emergencies and avoid overdraft fees or high interest rates
• Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise
• An open, just culture where you're encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year

The ideal candidate will have an NVQ Level 3 qualification in care or equivalent experience, along with excellent communication and organisational skills. They will be able to recognise their strengths and work effectively within their scope of competence. We are seeking a friendly, approachable team player who can adapt to changing needs and is committed to providing positive and supportive experiences for patients throughout their healthcare journey.

A valid Full UK Driving License and access to a car for work purposes are essential for this role.