Care Navigator/ Receptionist in Southend on Sea inSouthend on Sea PUBLISHED THU 17 OCT 2024 Jump to job information section
Primary Care Careers rD8BMKk6
Job description
Dr Kumar & Dr Sinha Practice, located in the heart of Shoebury, has an opportunity for an enthusiastic and proactive care navigator/receptionist to join our team on a part-time basis, for 25 hours per week.
The successful candidate will be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. You will act as the central point of contact for our patients and manage enquiries, messages and the distribution of information, liaising with external agencies such as secondary care and community service providers.
- Greeting patients and visitors in an efficient and courteous manner.
- Care navigating patients to the appropriate service.
- Booking, cancelling and amending appointments.
- Providing an effective and polite telephone enquiry service.
- Assisting service users with all enquires.
- Carrying out reception administration duties.
- Ensuring up to date maintenance of computerised patient records.
- Issuing and distribution of repeat medication requests.
- Facilitating the smooth running of clinical teams' surgeries.
About us
If you would like to find out more information about this role, please do not hesitate to get in contact with us.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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