Medical Administrator - Stroke inDartford inDartford PUBLISHED FRI 15 NOV 2024

Band 3: £25,329 to £26,958 a year incl HCAS per annum pro rata PERMANENT GOOD SALARY

MULTI-DISCIPLINARY NHS

Dartford and Gravesham NHS Trust rPnKt7V5

Contribute to improving patient care in the Stroke Services department.

Opportunity to work closely with a multi-disciplinary team of medical professionals.

Gain valuable experience in a reputable NHS environment, enhancing your resume.

Develop excellent communication and interpersonal skills by engaging with a diverse range of individuals.

Increase your organisational and office management skills through varied administrative tasks.

Enjoy a part-time schedule, allowing for better work-life balance.

Be part of a supportive team that values cooperation and high-quality service delivery.

The Dartford and Gravesham NHS Trust is seeking a part-time Medical Administrator for the Stroke Services department at Darent Valley Hospital. The role involves providing comprehensive administrative and secretarial support to consultants, specialist nurses, and medical staff to ensure efficient service delivery. Key responsibilities include coordinating with the multi-disciplinary team, managing meetings and diaries, and producing correspondence such as reports and letters. Strong interpersonal and communication skills are essential, as well as excellent IT capabilities and previous office experience, preferably in the NHS. Candidates should possess audio typing skills, knowledge of basic medical terminology, and the ability to prioritize tasks under pressure. The position emphasises maintaining confidentiality and effective communication with patients and external agencies.

Medical Administrator for the Stroke Services department.

An opportunity has arisen in the Adult Medicine (MCEC) Directorate of Darent Valley Hospital for a part time Medical Administrator.

The post holder will be expected to ensure a comprehensive effective administrative and secretarial service to all consultants, specialist nurses, medical staff and their team within the clinical unit to allow the smooth and efficient performance of the service. You will be expected to liaise with the multi-disciplinary team, internal departments and external agencies to ensure continuity in achieving excellence in patient care.

Excellent interpersonal and communication skills are essential as the post holder will be expected to be able to communicate effectively and sensitively with a wide range of people including clients, colleagues, sub-contractors and external agencies.

The ability to organise meetings, and diary management are essential to this post. Excellent IT skills and previous experience in an office setting are essential.

If you have the above experience along with excellent communication and interpersonal skills, confidence in working autonomously and can uphold our Trust values we want you.

To provide a full and efficient secretarial service to the consultant team.

To work in close co-operation with staff, patients and other health professionals to ensure a high quality service.

To be an active and supportive member of the department's administrative and clerical team.

Produce correspondence and draft correspondence, reports and letters. Create, manage and update documents and electronic filing system for the medical team. Printing, photocopying, scanning and filing of paper documents following all necessary IG principles. Update and maintain consultants' holiday and absence records. Ensure email communication is effective and discreet between patients and patients are booked in via the telephone in a prompt and professional manner.

We are looking for someone with previous secretarial experience only, ideally in an NHS environment, who has excellent audio typing skills and knowledge of basic medical terminology. You need to be able to organise your workload and cope under pressure.

About us
General responsibilities

Clinical Responsibilities

Managerial responsibilities

Professional responsibilities

Education and development responsibilities

In addition to the responsibilities outlined above, please see the detailed job description and person specification for further information.

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More about the NHS

The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...

Useful skills for a Medical Administrator - Stroke: Click to view

To work as a Medical Administrator in the UK, you'll need a combination of educational qualifications, specific skills, and relevant experience. Here are the key skills and qualifications typically required:

Educational Qualifications:

- Relevant Degree or Qualification: While not mandatory, a degree in health administration, business administration, or a related field can be beneficial. Postgraduate qualifications in healthcare management or administration can also enhance your prospects.

Essential Skills:

1. Organizational Skills: Ability to manage multiple tasks efficiently and prioritize effectively in a fast-paced environment.

2. Communication Skills: Strong verbal and written communication skills to interact with healthcare professionals, patients, and other stakeholders.

3. IT Skills: Proficiency in healthcare management software, electronic health records (EHR), and standard office software (like Microsoft Office). Familiarity with databases and spreadsheets is also valuable.

4. Attention to Detail: Meticulous attention to detail to ensure accuracy in managing patient records, billing, and compliance with legal regulations.

5. Customer Service Orientation: Strong interpersonal skills to provide a welcoming environment for patients and handle their inquiries or concerns.

6. Problem-Solving Skills: Ability to assess situations, identify problems, and propose effective solutions, particularly in a healthcare setting.

7. Knowledge of Healthcare Regulations: Understanding of healthcare policies, laws, and ethical standards relevant to medical administration in the UK, such as GDPR for handling patient information.

8. Teamwork and Collaboration: Ability to work effectively as part of a team with healthcare professionals and administrative staff.

9. Financial Management Skills: Basic understanding of budgeting, billing, and invoicing, as well as managing costs in a healthcare setting.

10. Time Management: Efficiently managing your time to meet deadlines and handle the demands of a busy healthcare environment.

Experience:

- Relevant Work Experience: Experience in administrative roles within healthcare settings can be very advantageous. Internships, volunteer work, or part-time jobs in hospitals, clinics, or medical offices provide practical exposure.

Additional Qualifications:

- Professional Development: Consider certifications or courses related to healthcare management, such as those offered by organizations like the Institute of Healthcare Managers (IHM) or the NHS Leadership Academy.

Personal Attributes:

- Confidentiality and Discretion: Understanding the importance of patient confidentiality and handling sensitive information appropriately.

- Adaptability: Ability to adapt to the evolving healthcare landscape and any changes in regulations or systems.

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