The role requires working 37.5 hours per week, including day and night shifts, within a structured 12-hour rolling schedule. Additional benefits include competitive annual leave, access to training and development opportunities, and various staff discounts. The Trust emphasises inclusivity and encourages applications from diverse backgrounds, particularly prioritizing NHS staff in at-risk categories. The position also offers financial incentives through shift enhancements and a comprehensive pension scheme, along with support for work-life balance through flexible working arrangements.
To provide a flexible, high quality service working within the relevant legal framework to extend care and consideration to patients, staff and visitors.
To provide a professional and effective Security Service tailored to meet the needs of the Royal Devon University Healthcare NHS Foundation Trust.
To receive work requests via telephone, radio and bleep taking prompt and appropriate action in a courteous and helpful manner. In order to ensure that an effective and timely service is offered to all service users.
To prioritise work and direct staff accordingly to ensure that all resources are used effectively, reacting promptly to work requests from departments/wards.
To be responsible for monitoring and maintaining the CCTV system.
To maintain good order and prevent public disorder/crime on all Trust sites.
For more detail about the main duties of this role, please see the job description section below. As a key member of the Royal Devon University Healthcare NHS Foundation Trust, you will be joining an exceptional team working together to help our patients to stay healthy, when they need it most.
About us
For more information on the Job Description and Responsibilities please click the link below.
More detail about the role
This role calls for excellent written and verbal communication skills and experience of working closely within a team to support patients, visitors and staff in the healthcare sector.
As well as responding to incidents of disorder clinically related challenging behaviour such as: Confusion, Delirium, Dementia, and Post Operation - Anaesthetic Related Delirium, are some of the situations you may be required to support. Each case will challenge you to adapt your approach and ensure that the best possible support is provided to our patients. All will require prompt and appropriate action in a courteous and helpful manner.
Experience and an understanding of the healthcare environment, supporting patients and being customer focused is Desirable. You will help provide a professional security service, tailored to meet the needs of the Royal Devon University Healthcare NHS Foundation Trust and will protect, advise, investigate and act within a legal framework to maintain a safe and crime free environment for patients, staff and visitors.
The security department provides a 24hr hour service to the Trust, 365 days a year and therefore the role attracts night, weekend and Bank Holiday enhancements which could total on average up to £5000 per annum pro rata in addition to the basic salary
Working Pattern: 37.5 hours per week. Day and Night shifts, 12 hours in duration, following a rolling 4 week pattern.
Interview Date: To be confirmed.
For further information please contact: John Rowland, Deputy Security Manager on
As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.
Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon.
The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.
The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.
Benefits
We will work together to maintain a culture that develops and supports you and your team.
This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there.
Looking after you is important to us.
We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.
If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.
You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.
Salary is not the only financial benefit
You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.
You will also have access to other benefits including:
National discount services such as the Blue Light Card and Health Service Discounts.
Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
Car lease schemes.
The NHS Pension scheme (one of the most generous and comprehensive in the UK).
Cycle to work scheme
These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.
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