Community Support Worker in Telford inTelford PUBLISHED WED 12 MAR 2025 Jump to job information section

Band 3: £24,071 to £25,674 a year pro rata PERMANENT GOOD SALARY

Midlands Partnership NHS Foundation Trust r93GkdJ0

Job description

A fantastic opportunity has arisen for aCommunity Support Worker to join the Assessment and Diagnosis team within the Dementia Assessment and Support Service.

We are in an exciting period of change due to the Dementia Transformation taking place across Shropshire, Telford & Wrekin.

This community-based role will involve supporting the triage and initial contact with service users and their families, working in the community with our qualified staff and offering post-diagnostic interventions to those who are diagnosed with a dementia.

The service can be very fast paced and therefore the ability to work efficiently under pressure and respond to high service demand is essential. Additionally, the post holder will need to be confident to work autonomously and organise their time effectively. You will be highly motivated, have excellent communication skills and work well as part of a team, they will also have determination and drive committed to working holistically to improve the quality of life for people with dementia, their family and carers and also demonstrate a range of therapeutic interventions.

A good positive attitude towards this specialised client group needs to be demonstrated and also the aptitude to the contribution of continual development of the service incorporating evidence-based practice.

The post holder will be expected to adopt a blended working approach.

You will be responsible for the provision of planned care working in partnership with service users. You will work collaboratively with other Trust services to provide seamless care for service users and their families within the Dementia Assessment and Support Service.

Ensure the delivery of high quality care through and demonstrate high personal standards in clinical practice.
See service users as appropriate, to carry out agreed interventions under the supervision and guidance of the lead professional.
Work with multi-disciplinary team
To participate where appropriate in robust risk assessments and risk management plans under the supervision and guidance of the multi-disciplinary team and support the team to practice positive risk taking where appropriate to improve quality of life, well-being and maximise occupational performance/independence.
Under the supervision and guidance of the multi-disciplinary team to deliver a range of non-pharmacological interventions following specific assessments to enable understanding of any expression of an unmet need and to maximise an individuals abilities.
You will be expected to undertake senior healthcare support worker competencies including physical health competencies

About us
Please see attached Job Description and Person Specification uploaded to the advert.

-Triage / Information gathering

-Community based work

-Post-Diagnosis Information

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If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.

Requirements

See the job description for full role requirements.

Benefits

Benefits are provided by the employer and will be confirmed during your application.

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Useful skills for a Community Support Worker: Click to view

To work as a Community Support Worker in the UK, several key skills and qualities are essential. Here are some of the most important ones:

1. Communication Skills: Strong verbal and written communication skills are crucial for interacting with clients, their families, and other professionals. The ability to listen actively and convey information clearly is vital.

2. Empathy and Compassion: A genuine understanding and concern for the well-being of others are essential. Being able to relate to clients’ experiences and feelings helps build trust and rapport.

3. Problem-Solving Skills: Community Support Workers often need to think on their feet and develop practical solutions to various challenges that clients may face.

4. Interpersonal Skills: Building relationships is key in this role. Being personable, approachable, and having strong networking abilities can help you connect better with clients and their families.

5. Organizational Skills: Community Support Workers need to manage multiple cases and responsibilities efficiently, including keeping accurate records, scheduling appointments, and planning activities.

6. Adaptability and Flexibility: The ability to adapt to changing situations and client needs is crucial as day-to-day tasks can vary significantly.

7. Teamwork: Working collaboratively with other healthcare professionals, social workers, and support staff is fundamental for providing comprehensive support to clients.

8. Cultural Competence: Understanding and respecting diverse backgrounds and cultures can improve your ability to support clients effectively, particularly in multicultural settings.

9. Knowledge of Local Services: Familiarity with local community resources, support services, and healthcare provisions can greatly assist in guiding clients to the help they need.

10. Basic IT Skills: Competence in using computers and software for documentation, communication, and scheduling is increasingly important.

11. Resilience and Stress Management: The role can be emotionally demanding, so the ability to cope with stress and maintain personal well-being is important.

12. First Aid and Health and Safety Awareness: Basic training in first aid and a good understanding of health and safety protocols can be beneficial.

inTelford

52.679786682128906 -2.4498767852783203 Telford

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Midlands Partnership NHS Foundation Trust r93GkdJ0

Job description

About us Please see attached Job Description and Person Specification uploaded to the advert. -Triage / Information gathering -Community based work -Post-Diagnosis Information

Requirements

Benefits

About us
Please see attached Job Description and Person Specification uploaded to the advert.

-Triage / Information gathering

-Community based work

-Post-Diagnosis Information