Royal Cornwall Hospitals TrustroNlX4Ua
Opportunity to work independently and manage tasks autonomously, enhancing personal responsibility and time management skills.
Valuable experience in a critical healthcare setting, contributing to the support of the Critical Care Unit and its patients.
Ability to develop strong organizational and administrative skills through diverse tasks such as diary management, correspondence preparation, and case note maintenance.
Engagement with a variety of healthcare professionals, fostering collaboration and professional relationships within the medical team.
Opportunity to contribute to quality improvement initiatives through tasks like mortality reviews and audits.
Access to ongoing professional development opportunities in a reputable NHS environment, enhancing future career prospects.
Potential for flexible working arrangements, promoting a work-life balance in a supportive workplace culture.
Join the Royal Cornwall Hospitals Trust as a Medical Administrator in Truro and play a crucial role in the heart of our Critical Care Unit. This is an exciting opportunity for compassionate and organised individuals, particularly women with a background in care, to utilise their skills in a dynamic environment. With the freedom to manage your own workload, you’ll provide vital secretarial and administrative support to our dedicated consultants and nursing teams. Your role will adapt to the ever-changing demands of the unit, making every day unique and rewarding.
In this position, you'll be the backbone of our team, handling everything from managing diaries and processing calls to preparing important documentation and maintaining case notes. You'll ensure smooth operations while contributing to patient care by assisting in the development of essential databases and preparing materials for meetings. We value flexibility, so if you're looking for a position that balances work and life commitments, we can discuss options tailored to you. Take the next step in your career and help us deliver exceptional care to our community!
In this position, you'll be the backbone of our team, handling everything from managing diaries and processing calls to preparing important documentation and maintaining case notes. You'll ensure smooth operations while contributing to patient care by assisting in the development of essential databases and preparing materials for meetings. We value flexibility, so if you're looking for a position that balances work and life commitments, we can discuss options tailored to you. Take the next step in your career and help us deliver exceptional care to our community!
Opportunity to work independently and manage tasks autonomously, enhancing personal responsibility and time management skills.
Valuable experience in a critical healthcare setting, contributing to the support of the Critical Care Unit and its patients.
Ability to develop strong organizational and administrative skills through diverse tasks such as diary management, correspondence preparation, and case note maintenance.
Engagement with a variety of healthcare professionals, fostering collaboration and professional relationships within the medical team.
Opportunity to contribute to quality improvement initiatives through tasks like mortality reviews and audits.
Access to ongoing professional development opportunities in a reputable NHS environment, enhancing future career prospects.
Potential for flexible working arrangements, promoting a work-life balance in a supportive workplace culture.
To provide comprehensive secretarial, administrative and personal support to the Critical Care Unit consultants and senior nursing team. This role will work independently, often unsupervised, to organise and manage the administrative workload of the consultants and nursing team, adapting to ever-changing priorities. The role will work under the guidance outlined in the Medical Secretaries' Handbook and will also provide cover for other medical administrators, as required.
- Take and process telephone calls
- Organise a diary as requested by clinicians
- Sort, distribute and prioritise internal/external post. Requesting case notes as required and provide consultants with background information such as outstanding investigations/appointments
- Prepare general correspondence e.g. admission and discharge summaries, legal reports, print rotas/operation lists and other communication
- Accurately transcribe dictation, understanding the context and re-arranging as necessary
- Ensure case notes are maintained in accordance with the Trust's Case Note Management Policy
- Assist consultants and other members of the team in the development and/or maintenance of databases and the production of presentations
- Organise and minute as necessary meetings and conferences,
- Mortality review: obtain notes, produce typed tables, scan audit forms for monthly meetings, liaise with Quality, Safety and Compliance Department.
- Follow up clinic: book appointments by letter/telephone, type clinic letters and alter PAS as required.
- Ensure immediate payment of donations to the appropriate Critical Care Charitable Fund in line with Trust procedures and issue acknowledgement letters and receipts.
- Monitor usage of stationery and office consumables
- Maintain the Bookwise room booking system for the Critical Care Resource Room.
About us
PLEASE NOTE: To view the full Job Description and Person Specification, please click the supporting document on the right-hand side.
To be an employee of the NHS you need to successfully complete the following:
- Identity Checks
- Professional registration and qualification checks
- Employment history and reference checks
- Occupational Health clearance
- Satisfactory Disclosure and Barring Service check
- Right to work in the UK
For further information please visit:
www.jobsincare.com/job/jbnsoggS
We reserve the right to close this advert early.
We may be able to offer flexible working. Please discuss at interview.
We may be able to offer sponsorship but this is not guaranteed.
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More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...
Useful skills for a Medical Administrator:
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To work as a Medical Administrator in the UK, you'll need a combination of educational qualifications, specific skills, and relevant experience. Here are the key skills and qualifications typically required:
Educational Qualifications:
- Relevant Degree or Qualification: While not mandatory, a degree in health administration, business administration, or a related field can be beneficial. Postgraduate qualifications in healthcare management or administration can also enhance your prospects.
Essential Skills:
1. Organizational Skills: Ability to manage multiple tasks efficiently and prioritize effectively in a fast-paced environment.
2. Communication Skills: Strong verbal and written communication skills to interact with healthcare professionals, patients, and other stakeholders.
3. IT Skills: Proficiency in healthcare management software, electronic health records (EHR), and standard office software (like Microsoft Office). Familiarity with databases and spreadsheets is also valuable.
4. Attention to Detail: Meticulous attention to detail to ensure accuracy in managing patient records, billing, and compliance with legal regulations.
5. Customer Service Orientation: Strong interpersonal skills to provide a welcoming environment for patients and handle their inquiries or concerns.
6. Problem-Solving Skills: Ability to assess situations, identify problems, and propose effective solutions, particularly in a healthcare setting.
7. Knowledge of Healthcare Regulations: Understanding of healthcare policies, laws, and ethical standards relevant to medical administration in the UK, such as GDPR for handling patient information.
8. Teamwork and Collaboration: Ability to work effectively as part of a team with healthcare professionals and administrative staff.
9. Financial Management Skills: Basic understanding of budgeting, billing, and invoicing, as well as managing costs in a healthcare setting.
10. Time Management: Efficiently managing your time to meet deadlines and handle the demands of a busy healthcare environment.
Experience:
- Relevant Work Experience: Experience in administrative roles within healthcare settings can be very advantageous. Internships, volunteer work, or part-time jobs in hospitals, clinics, or medical offices provide practical exposure.
Additional Qualifications:
- Professional Development: Consider certifications or courses related to healthcare management, such as those offered by organizations like the Institute of Healthcare Managers (IHM) or the NHS Leadership Academy.
Personal Attributes:
- Confidentiality and Discretion: Understanding the importance of patient confidentiality and handling sensitive information appropriately.
- Adaptability: Ability to adapt to the evolving healthcare landscape and any changes in regulations or systems.
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