Administration Assistant in Bromsgrove inBromsgrove PUBLISHED MON 10 FEB 2025 Jump to job information section

Band 2 PERMANENT NO SPONSORSHIP

Herefordshire and Worcestershire Health and Care NHS Trust rwvAQdcN

Job description

Due to internal promotion, an exciting opportunity has arisen for an Admin assistant to join the MSK Physiotherapy Team, providing administrative support to both our patients and Physiotherapists.

The successful applicant will be based at Princess of Wales Community Hospital for four days a week (eg Tues-Fri, 8-4). There is then a requirement to cover phonelines and appointment bookings for Malvern Community Hospital for 6 hours (eg Monday 8-2). This can be done remotely from the Princess of Wales Community Hospital however occasional travel to Malvern may be required. where there will be an opportunity to learn all different aspects of administrative work within this service as part of a dynamic, caring and supportive appointments team.

We are looking for a highly motivated, enthusiastic candidate with good inter-personal, communication skills, have good administrative and organisational skills, be reliable and provide a confidential, quality service.

This post is a permanent position for thirty six hours, or a part time post on a job share to fulfil the hours. The working days will be across Monday-Friday.

Please note the Trust will not provide sponsorship to work for this role, to apply you must have current right to work in the UK status.

Full training will be given to the successful applicant for all in house processes and IT packages. You will work as part of a team in each base and share additional admin duties between you. This role is face to face providing some front of house duties and so it is not suitable for working from home.

The role involves data input and booking appointments on our patient clinical notes system, customer service through taking phone calls, handling patient queries, ordering equipment as well as organising clinics and other general admin duties.

About us
For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.

Requirements

See the job description for full role requirements.

Benefits

Benefits are provided by the employer and will be confirmed during your application.

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More information related to this job opportunity, from jobsincare:

Useful skills for an Administration Assistant: Click to view

To work as an Administration Assistant in the UK, you'll need a mix of technical, organizational, and interpersonal skills. Here are some essential skills and qualifications:

Essential Skills

1. Organizational Skills: Ability to manage multiple tasks, prioritize workload, and maintain clear systems for filing and information retrieval.

2. Communication Skills: Strong written and verbal communication skills to interact effectively with colleagues, clients, and stakeholders.

3. IT Proficiency: Familiarity with office software (e.g., Microsoft Office Suite, especially Word, Excel, PowerPoint, and Outlook) and basic knowledge of data management systems.

4. Attention to Detail: Accuracy in completing tasks, managing data, and producing documents.

5. Time Management: Ability to meet deadlines and manage time effectively in a busy work environment.

6. Problem-Solving Skills: Capability to identify issues and find practical solutions.

7. Customer Service Skills: A professional approach to dealing with both internal and external customers.

8. Teamwork: Ability to work collaboratively in a team environment.

9. Adaptability: Flexibility to adapt to changing tasks and priorities as needed.

Qualifications

- Educational Background: A good general education, typically a minimum of GCSEs in English and Maths.

- Relevant Experience: Previous administrative or office experience can be advantageous.

- Professional Qualifications: While not always necessary, qualifications in administration, business, or related fields (e.g., NVQ or BTEC) may enhance your prospects.

- Familiarity with Office Technology: Knowledge of office equipment (printers, copiers, etc.) and possibly specific software relevant to the industry you're applying to.

Additional Considerations

- Confidentiality Awareness: Understanding the importance of handling sensitive information appropriately.

- Basic Financial Knowledge: Some roles may require basic budgeting or invoicing skills.

inBromsgrove

52.34415054321289 -2.055656671524048 Bromsgrove, Worcestershire

in Bromsgrove click to show distance

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Herefordshire and Worcestershire Health and Care NHS Trust rwvAQdcN

Job description

About us For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Requirements

Benefits

About us
For full details of the duties and criteria for the role please refer to the job description and person specification attached.