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Medical Secretary - ENTinCoventryinCoventryPUBLISHED TUE 10 DEC 2024

Band 4: £26,530 to £29,114 a year per annum pro rata  PERMANENT  GOOD SALARY 

MENTAL PRACTICENHSPENSION

University Hospitals Coventry and Warwickshire NHS TrustFollow University Hospitals Coventry and Warwickshire NHS Trust

Opportunity to work in a dynamic healthcare environment with a focus on patient-centered care.
Engagement with a variety of healthcare professionals, enriching teamwork and collaboration skills.
Clear career advancement potential within the NHS, fostering personal and professional growth.
Access to comprehensive training programs and mandatory training to enhance skills and maintain standards.
Contribution to improving patient outcomes by managing efficient clinical administration and supporting healthcare teams.
Involvement in diverse administrative tasks, providing a varied and fulfilling daily work experience.
Stability and benefits of working within the NHS, including job security, annual leave, and pension schemes.
The role of Medical Secretary - ENT at University Hospitals Coventry and Warwickshire NHS Trust involves providing specialized, confidential, and patient-centered clinical administrative support to the Surgical Services team. This includes managing patient documentation, ensuring timely communication and coordination between various departments, and maintaining efficient office management systems. The position requires effective collaboration with booking and access teams, theatre and diagnostic teams, and oversight of support secretaries in administrative tasks.

Key responsibilities include organizing patient care in accordance with local and national policies, handling patient inquiries, booking appointments, and managing the consultant's schedule and correspondence. The role also requires responding to patient complaints and ensuring compliance with Trust policies, while utilizing hospital systems for managing workloads and facilitating patient pathways. The successful candidate will prompt effective communication within the team and with patients, with the objective of optimizing patient care services and ensuring full utilisation of clinics and theatres.
Opportunity to work in a dynamic healthcare environment with a focus on patient-centered care.
Engagement with a variety of healthcare professionals, enriching teamwork and collaboration skills.
Clear career advancement potential within the NHS, fostering personal and professional growth.
Access to comprehensive training programs and mandatory training to enhance skills and maintain standards.
Contribution to improving patient outcomes by managing efficient clinical administration and supporting healthcare teams.
Involvement in diverse administrative tasks, providing a varied and fulfilling daily work experience.
Stability and benefits of working within the NHS, including job security, annual leave, and pension schemes.

More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values.Learn more...
Useful skills for a Medical Secretary - ENT:
To work as a Medical Secretary in the UK, you should possess a combination of technical, administrative, and interpersonal skills. Here are the key skills and qualifications that are often required:
Essential Skills:
1. Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and keep track of appointments, medical records, and correspondence.
2. Communication Skills: Strong written and verbal communication skills to interact with healthcare professionals, patients, and other stakeholders.
3. Computer Literacy: Proficiency in using Microsoft Office (Word, Excel, Outlook) and medical software (like NHS systems, EMIS, or SystmOne).
4. Typing Skills: Fast and accurate typing skills are essential for transcription and data entry.
5. Attention to Detail: Accuracy is critical when handling patient records, medical documents, and databases.
6. Confidentiality Awareness: Understanding of patient confidentiality and data protection laws (e.g., GDPR) to ensure sensitive information is handled appropriately.
7. Knowledge of Medical Terminology: Familiarity with medical terminology, procedures, and anatomy to understand documents and communicate effectively in a healthcare environment.
8. Customer Service Skills: Ability to assist patients and address their inquiries empathetically and professionally.
9. Teamwork: Ability to work within a multidisciplinary team and collaborate with healthcare professionals.
10. Problem-Solving Skills: Capacity to handle issues that may arise and find solutions quickly.
Qualifications:
- Education: A minimum of GCSEs in English and Maths is usually required. A qualification in business administration or medical administration can be advantageous.
- Experience: Previous experience in an administrative role, especially in a healthcare setting, is beneficial but not always essential.
- Professional Development: Consider obtaining certifications related to medical administration or secretarial work to enhance your qualifications.
Additional Skills:
- Time Management: Ability to manage time effectively and meet deadlines.
- Adaptability: Flexibility to handle changing workloads and environments in a busy medical practice.
- Knowledge of NHS Protocols: Understanding of NHS procedures, policies, and regulations can be helpful.
Conclusion
 


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